https://www.getmacha.com/ 1980-01-01 1.0 https://www.getmacha.com/product/features 1980-01-01 0.9 https://www.getmacha.com/product/macha-on-zendesk 1980-01-01 0.9 https://www.getmacha.com/pricing 1980-01-01 0.9 https://www.getmacha.com/integrations 1980-01-01 0.8 https://www.getmacha.com/use-cases 1980-01-01 0.8 https://www.getmacha.com/blog 1980-01-01 0.8 https://www.getmacha.com/docs 0.8 https://www.getmacha.com/book-demo 1980-01-01 0.9 https://www.getmacha.com/early-access 1980-01-01 0.9 https://www.getmacha.com/relate 1980-01-01 0.9 https://www.getmacha.com/use-cases/auto-resolve-order-status-inquiries 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-where-is-my-order-from-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/look-up-order-details-mid-conversation 1980-01-01 0.7 https://www.getmacha.com/use-cases/notify-customers-about-shipping-delays 1980-01-01 0.7 https://www.getmacha.com/use-cases/answer-product-availability-questions 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-order-cancellation-requests 1980-01-01 0.7 https://www.getmacha.com/use-cases/process-refund-requests-automatically 1980-01-01 0.7 https://www.getmacha.com/use-cases/look-up-customer-payment-history 1980-01-01 0.7 https://www.getmacha.com/use-cases/resolve-duplicate-charge-complaints 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-subscription-billing-questions 1980-01-01 0.7 https://www.getmacha.com/use-cases/detect-and-flag-failed-payments 1980-01-01 0.7 https://www.getmacha.com/use-cases/create-customer-accounts-from-support-requests 1980-01-01 0.7 https://www.getmacha.com/use-cases/auto-reply-using-knowledge-base-articles 1980-01-01 0.7 https://www.getmacha.com/use-cases/draft-ticket-responses-for-agent-review 1980-01-01 0.7 https://www.getmacha.com/use-cases/triage-and-route-tickets-by-topic 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-ticket-reopens-with-context 1980-01-01 0.7 https://www.getmacha.com/use-cases/summarize-long-ticket-threads 1980-01-01 0.7 https://www.getmacha.com/use-cases/escalate-tickets-with-full-context-bundle 1980-01-01 0.7 https://www.getmacha.com/use-cases/respond-to-common-questions-via-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/daily-support-metrics-summary-in-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/alert-team-when-vip-customer-submits-ticket 1980-01-01 0.7 https://www.getmacha.com/use-cases/weekly-refund-report-to-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/sync-resolved-ticket-insights-to-notion 1980-01-01 0.7 https://www.getmacha.com/use-cases/notify-team-of-trending-support-topics 1980-01-01 0.7 https://www.getmacha.com/use-cases/answer-policy-questions-from-notion-wiki 1980-01-01 0.7 https://www.getmacha.com/use-cases/search-internal-docs-to-help-agent 1980-01-01 0.7 https://www.getmacha.com/use-cases/surface-relevant-help-center-articles-during-chat 1980-01-01 0.7 https://www.getmacha.com/use-cases/auto-suggest-knowledge-base-articles-in-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/keep-knowledge-base-synced-across-sources 1980-01-01 0.7 https://www.getmacha.com/use-cases/send-follow-up-emails-after-ticket-resolution 1980-01-01 0.7 https://www.getmacha.com/use-cases/draft-email-replies-using-docs-context 1980-01-01 0.7 https://www.getmacha.com/use-cases/route-slack-questions-to-right-channel 1980-01-01 0.7 https://www.getmacha.com/use-cases/relay-urgent-tickets-to-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-account-update-requests 1980-01-01 0.7 https://www.getmacha.com/use-cases/guide-new-customers-through-setup-via-slack 1980-01-01 0.7 https://www.getmacha.com/use-cases/collect-customer-feedback-post-resolution 1980-01-01 0.7 https://www.getmacha.com/use-cases/auto-resolve-ticket-inquiries-via-freshdesk 1980-01-01 0.7 https://www.getmacha.com/use-cases/triage-and-route-freshdesk-tickets 1980-01-01 0.7 https://www.getmacha.com/use-cases/add-internal-notes-with-context-on-freshdesk-tickets 1980-01-01 0.7 https://www.getmacha.com/use-cases/handle-freshdesk-ticket-escalations 1980-01-01 0.7 https://www.getmacha.com/use-cases/reply-to-freshdesk-tickets-using-knowledge-base 1980-01-01 0.7 https://www.getmacha.com/use-cases/generate-weekly-support-reports-as-spreadsheets 1980-01-01 0.7 https://www.getmacha.com/integrations/zendesk 1980-01-01 0.7 https://www.getmacha.com/integrations/freshdesk 1980-01-01 0.7 https://www.getmacha.com/integrations/stripe 1980-01-01 0.7 https://www.getmacha.com/integrations/shopify 1980-01-01 0.7 https://www.getmacha.com/integrations/slack 1980-01-01 0.7 https://www.getmacha.com/integrations/google-workspace 1980-01-01 0.7 https://www.getmacha.com/integrations/notion 1980-01-01 0.7 https://www.getmacha.com/integrations/razorpay 1980-01-01 0.7 https://www.getmacha.com/integrations/airtable 1980-01-01 0.7 https://www.getmacha.com/integrations/calcom 1980-01-01 0.7 https://www.getmacha.com/integrations/elevenlabs 1980-01-01 0.7 https://www.getmacha.com/integrations/tavily 1980-01-01 0.7 https://www.getmacha.com/integrations/file-tools 1980-01-01 0.7 https://www.getmacha.com/apps/ai-agent-copilot 1980-01-01 0.7 https://www.getmacha.com/apps/ai-copilot-for-zendesk/macha-copilot-vs-google-translate-for-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ai-copilot-for-zendesk/zendesk-ai-vs-macha-ai-copilot 1980-01-01 0.6 https://www.getmacha.com/apps/ai-copilot-for-zendesk/ai-personas-and-answer-rules-in-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ai-copilot-for-zendesk/ai-ticket-summaries-and-analysis-for-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ai-copilot-for-zendesk/ai-brand-tone-control-in-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/auto-reply-ai-agent 1980-01-01 0.7 https://www.getmacha.com/apps/auto-reply-ai-agent-for-zendesk/zendesk-auto-reply-rules 1980-01-01 0.6 https://www.getmacha.com/apps/auto-reply-ai-agent-for-zendesk/zendesk-ai-intent-setup 1980-01-01 0.6 https://www.getmacha.com/apps/auto-reply-ai-agent-for-zendesk/zendesk-ai-response-modes 1980-01-01 0.6 https://www.getmacha.com/apps/auto-reply-ai-agent-for-zendesk/test-ai-replies-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/auto-reply-ai-agent-for-zendesk/zendesk-ai-brand-tone 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations 1980-01-01 0.7 https://www.getmacha.com/apps/ai-ticket-translations/provide-multilingual-support 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations/translate-zendesk-tickets-automatically 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations/zendesk-translation-app-comparison 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations/zendesk-agent-workspace-translation-guide 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations/global-support-team-best-practices 1980-01-01 0.6 https://www.getmacha.com/apps/ai-ticket-translations/macha-vs-google-translate-for-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/product-ai-knowledge-base-app 1980-01-01 0.7 https://www.getmacha.com/apps/ai-knowledge-base-app/ai-knowledge-base-for-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ai-knowledge-base-app/add-external-knowledge-sources-to-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ai-knowledge-base-app/answer-zendesk-tickets-using-external-knowledge 1980-01-01 0.6 https://www.getmacha.com/apps/ai-knowledge-base-app/zendesk-knowledge-base-integration 1980-01-01 0.6 https://www.getmacha.com/apps/ai-knowledge-base-app/macha-vs-zendesk-help-center 1980-01-01 0.6 https://www.getmacha.com/apps/product-past-tickets-search-ai 1980-01-01 0.7 https://www.getmacha.com/apps/past-tickets-ai-knowledge-base 1980-01-01 0.7 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/turn-solved-tickets-into-knowledge 1980-01-01 0.6 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/use-past-tickets-for-support 1980-01-01 0.6 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/generate-help-center-articles-from-past-tickets 1980-01-01 0.6 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/zendesk-integration 1980-01-01 0.6 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/vs-other-zendesk-ai-tools 1980-01-01 0.6 https://www.getmacha.com/apps/past-tickets-ai-for-zendesk/ingest-past-solved-tickets 1980-01-01 0.6 https://www.getmacha.com/apps/ticket-fields-ai-agent 1980-01-01 0.7 https://www.getmacha.com/apps/ticket-fields-ai-agent-for-zendesk/automate-ticket-fields-zendesk 1980-01-01 0.6 https://www.getmacha.com/apps/ticket-fields-ai-agent-for-zendesk/zendesk-ticket-field-rules 1980-01-01 0.6 https://www.getmacha.com/apps/ticket-fields-ai-agent-for-zendesk/zendesk-ticket-field-types-automation 1980-01-01 0.6 https://www.getmacha.com/apps/ticket-fields-ai-agent-for-zendesk/improve-zendesk-reporting-with-ticket-fields 1980-01-01 0.6 https://www.getmacha.com/apps/ticket-fields-ai-agent-for-zendesk/ticket-field-automation-vs-zendesk-macros 1980-01-01 0.6 https://www.getmacha.com/apps/product-ticket-fields-assistant 1980-01-01 0.7 https://www.getmacha.com/apps/ai-email-writer 1980-01-01 0.7 https://www.getmacha.com/policies/privacy-policy 1980-01-01 0.5 https://www.getmacha.com/policies/terms-of-service 1980-01-01 0.5 https://www.getmacha.com/policies/refund-policy 1980-01-01 0.5 https://www.getmacha.com/policies/data-processing-agreement 1980-01-01 0.5 https://www.getmacha.com/policies/cookie-policy 1980-01-01 0.5 https://www.getmacha.com/blog/the-knowledge-base-that-updates-itself-how-past-tickets-ai-solves-documentations-biggest-challenge 2026-03-01 0.7 https://www.getmacha.com/blog/how-ai-knowledge-base-by-macha-brings-all-your-knowledge-sources-into-zendesk 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-route-tickets-to-the-right-departments-in-zendesk-without-keywords-triggering-on-agent-replies 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-automatically-populate-zendesk-ticket-id-in-a-custom-field 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-track-agents-who-open-tickets-but-dont-work-on-them-in-zendesk 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-stop-zendesk-spam-emails-the-complete-fix-guide 2026-03-01 0.7 https://www.getmacha.com/blog/7-best-zendesk-ai-copilot-apps-for-agents-in-2026-complete-comparison-guide 2026-03-01 0.7 https://www.getmacha.com/blog/zendesk-ai-pricing-complete-breakdown-by-plan-2025 2026-03-01 0.7 https://www.getmacha.com/blog/the-complete-guide-to-zendesk-ai-features-pricing-everything-you-need-to-know-2026 2026-03-01 0.7 https://www.getmacha.com/blog/best-analytics-qa-ai-tools-for-zendesk-in-2026-complete-guide 2026-03-01 0.7 https://www.getmacha.com/blog/10-best-ai-chatbots-for-zendesk-messaging-sunshine-conversations-2026 2026-03-01 0.7 https://www.getmacha.com/blog/11-best-ai-tools-for-zendesk-in-2026 2026-03-01 0.7 https://www.getmacha.com/blog/building-trust-in-ai-how-smart-response-modes-make-the-transition-to-automated-support-seamless 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-automate-zendesk-tickets-with-ai-a-complete-guide-to-auto-reply-ai-agent 2026-03-01 0.7 https://www.getmacha.com/blog/turn-your-solved-tickets-into-a-living-knowledge-base-with-past-tickets-ai 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-translate-zendesk-tickets-in-180-languages-without-tab-switching 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-speed-up-ticket-merging-in-zendesk-from-7-10-seconds-to-instant 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-prevent-lost-conversations-in-zendesk-sunshine-conversations 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-send-custom-csat-surveys-in-zendesk-messaging-channels 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-automatically-create-expiration-dates-based-on-a-start-date-in-zendesk 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-fix-the-zendesk-guide-related-articles-showing-current-article-issue 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-track-average-handling-time-aht-in-zendesk 2026-03-01 0.7 https://www.getmacha.com/blog/how-to-change-your-zendesk-subdomain-without-losing-data-a-complete-guide-for-admins 2026-03-01 0.7 https://www.getmacha.com/docs/getting-started 0.7 https://www.getmacha.com/docs/agents 0.7 https://www.getmacha.com/docs/agent-templates 0.7 https://www.getmacha.com/docs/sub-agents 0.7 https://www.getmacha.com/docs/connectors 0.7 https://www.getmacha.com/docs/data-sources 0.7 https://www.getmacha.com/docs/triggers 0.7 https://www.getmacha.com/docs/custom-tools 0.7 https://www.getmacha.com/docs/chat 0.7 https://www.getmacha.com/docs/team 0.7 https://www.getmacha.com/docs/billing 0.7 https://www.getmacha.com/docs/settings 0.7