AI Copilot for Zendesk
AI Copilot for Agents
Draft replies, summarize threads and work faster without leaving Zendesk.
Explore App
Auto Reply AI Agent for Zendesk
Auto Reply AI Agent
An autonomous AI agent that drafts and sends replies for you — fully hands-off, fully on-brand.
Explore App
AI Ticket Translations for Zendesk
AI Ticket Translations
Agents can read, write, and reply in 80+ languages — no extra tools needed.
Explore App
AI Copilot for Zendesk
AI Knowledge Base
Search your knowledge sources with AI from inside Zendesk
Explore App
Auto Reply AI Agent for Zendesk
Past Tickets Search AI
Search your past tickets and find similar ones instantly
Explore App
AI Ticket Translations for Zendesk
Past Tickets AI Knowledge Base
Build knowledge from past tickets and find what’s missing
Explore App
AI Copilot for Zendesk
Ticket Fields AI Agent
Auto fill your tickets fields with the power of AI
Explore App
Auto Reply AI Agent for Zendesk
Tickets Fields AI Assistant
Help agents fill ticket fields in just two clicks with AI
Explore App
AI Ticket Translations for Zendesk
AI Email Writer
Easily draft email replies with the power of AI - includes highly requested voice dictate feature
Coming Soon
Trusted by 200+ Support Teams

Built For Trust.
Designed For Privacy.

Your data is safe with Macha AI. We meet the highest security standards so you can focus on support without compromise.
GDPR Compliant Icon
GDPR Compliant
Fully aligned with global data protection and security standards.
Zero Data Retention Policy Icon
Zero Data Retention Policy
We never store customer information or your customer conversations.