What’s Included in This Plan

Your license includes everything your team needs to find answers faster and respond smarter — with no limits or hidden tiers.

• AI-recommended knowledge base content
• Unified search across Help Center, Notion, Confluence, Shopify, and more
• Context-aware recommendations inside Zendesk tickets
• Automatic indexing and syncing of all sources
• Unlimited usage per seat

What We Offer

Knowledge Base Helper by Macha AI brings together your company’s entire knowledge ecosystem into Zendesk.
Agents can instantly see relevant help articles, macros, and internal docs for every ticket — or search across all connected sources in natural language.

Core capabilities include:

• AI-powered knowledge recommendations
• Unified, multi-source search
• Simple setup and auto-syncing
• Native Zendesk sidebar integration
• Secure, transient data processing

Why Choose Macha AI

Built for Zendesk. Trusted by teams in 20+ countries.
Macha AI apps are designed to make your agents faster, more confident, and fully equipped — all within your existing workspace.

Empower your agents to:

• Find the right answers without switching tabs
• Search across multiple sources in seconds
• Maintain consistent, accurate responses
• Onboard easily with zero configuration

Ready to unify your knowledge?
Start your 7-day free trial. No credit card required.