What this plan includes
This plan gives your support agents access to Ticket Fields AI Assistant, allowing them to fill Zendesk ticket fields using AI whenever they choose.
Agents manually trigger AI on a ticket, review suggested values, and apply updates with one click. Nothing runs automatically.

How pricing works

Pricing is per agent license, billed monthly.

Each licensed agent gets unlimited AI usage, with no limits on tickets, fields, or runs. There are no additional usage, token, or overage charges.

Who this plan is for

This plan is ideal for teams that want AI assistance without automation.

It’s best suited for teams that prefer agent-driven workflows, need cleaner ticket data, and want to reduce repetitive field updates while keeping full human control.

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