Documentation
Learn how to set up and get the most out of Macha. Guides, references, and best practices for your AI agents.
Getting Started
Core Features
Agents
Create AI agents manually or with the AI builder. Configure instructions, choose models, assign tools, and connect knowledge sources.
Agent Templates
Browse pre-built agent configurations for common workflows like ticket triage, customer replies, and escalation handling.
Sub-Agents
Let agents delegate tasks to specialist agents. Build multi-agent workflows with automatic routing and hierarchical delegation.
Connectors
Connect your tools — Zendesk, Freshdesk, Shopify, Stripe, Slack, Google Workspace, Notion, and more. Each connector gives your agents read and write access to external services.
Data Sources
Give your agents knowledge by uploading documents, crawling websites, or connecting live data from Google Docs, Notion, and Confluence.
Triggers
Run agents automatically in response to events — new tickets, Slack messages, custom webhooks, or recurring schedules.
Custom Tools
Connect any HTTP API as a tool for your agents. Build tools manually or let the AI Tool Builder configure them from a conversation.
Chat
Chat with your AI agents, attach files, view tool calls in real time, confirm write operations, and manage conversations.
Account
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