Cookie Policy
Last updated: March 2026
AGZ Technologies Private Limited ("Macha", "we", "us") uses cookies and similar tracking technologies on getmacha.com. This Cookie Policy explains what cookies are, which ones we use, and how you can manage your preferences.
What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your actions and preferences over time, so you don't have to re-enter them whenever you come back or browse from one page to another. Similar technologies covered by this policy include pixel tags, web beacons, local storage, and device identifiers.
Categories of Cookies We Use
Strictly Necessary
These are essential for the website to function. They enable core features such as security, session management, and remembering your consent choice. You cannot opt out of these.
- Session cookie: Maintains an authenticated session in the admin panel.
- Cross-site request forgery token: Protects form submissions.
- Cookie consent record: Stores your cookie preferences so we do not ask again.
Analytics and Product Improvement
These help us understand how visitors use the site so we can improve it. They fire only after you accept cookies.
- Google Analytics 4: Aggregated traffic and event measurement. Provider: Google LLC. Retention: up to 14 months. Privacy policy.
- Google Tag Manager: Container that loads other measurement tags. Provider: Google LLC. Privacy policy.
- Microsoft Clarity: Session replay and heatmaps for UX research. Provider: Microsoft Corporation. Retention: up to 1 year. Privacy policy.
- Hotjar: Session recordings and behavioural analytics. Provider: Hotjar Ltd. Retention: up to 1 year. Privacy policy.
- PostHog: Product analytics, session replay, and feature flags. Provider: PostHog Inc. (EU region). Retention: up to 1 year. Privacy policy.
Marketing and Advertising
These may be set through our site by advertising partners. They are used to build a profile of your interests and show you relevant ads on other sites. They do not directly store personal information but uniquely identify your browser and device. They fire only after you accept cookies, and never for California residents who send a Global Privacy Control signal or click the "Do Not Sell or Share" link.
- Meta Pixel: Ad measurement and audience building for Facebook and Instagram. Provider: Meta Platforms, Inc. Retention: up to 180 days. Privacy policy.
- LinkedIn Insight Tag: Ad measurement and audience building for LinkedIn. Provider: LinkedIn Corporation. Retention: up to 180 days. Privacy policy.
- Twitter/X Pixel: Ad measurement and audience building for X. Provider: X Corp. Retention: up to 180 days. Privacy policy.
- Google Ads: Ad measurement and conversion tracking for Google Ads. Provider: Google LLC. Retention: up to 540 days. Privacy policy.
Functional
Support widget cookies set by third-party services we embed for specific features.
- Zendesk Web Widget: Powers our chat support widget when enabled. Provider: Zendesk, Inc. Privacy policy.
Managing Your Preferences
When you first visit our website, a cookie consent banner lets you accept or decline non-essential cookies. Your choice is saved for 365 days. To change your preferences later, clear your browser cookies and revisit the site, or use the "Do Not Sell or Share My Personal Information" link in the footer.
Our website honours the Global Privacy Control (GPC) signal. If your browser sends the Sec-GPC: 1 header, we treat that as a valid request to opt out of sharing your personal information for cross-context behavioural advertising, without needing any further action from you.
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually.
- Block third-party cookies.
- Block cookies from specific sites.
- Block all cookies.
- Delete all cookies when you close your browser.
Blocking or deleting cookies may impact your experience on our website, and some features may not function as intended.
Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the retention periods listed under each vendor above, or until you delete them manually. Our cookie consent record is stored for 365 days.
Do Not Track
Some browsers offer a "Do Not Track" feature. Because there is no consensus industry standard for how to interpret this signal, we do not currently respond to it. We do honour the Global Privacy Control (GPC) signal, described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about our use of cookies, please contact us at [email protected].
Built For Trust.
Designed For Privacy.
Your data is safe with Macha AI. We meet the highest security standards so you can focus on support without compromise.
GDPR Compliant
Fully aligned with global data protection and security standards.
Zero Data Retention Policy
We never store customer information or your customer conversations.
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