Macha

Sub-processors

Last updated: 19 July 2026

This page lists the third-party service providers ("sub-processors") that AGZ Technologies Private Limited ("Macha") engages to process personal information on behalf of our customers. We keep this list current and notify customers of material changes at least 30 days in advance where feasible, via email or through the platform.

Infrastructure

ProviderPurposeLocation
DigitalOcean, LLCApplication hosting, file storage (Spaces)Frankfurt, Germany
MongoDB, Inc. (Atlas)Primary databaseFrankfurt, Germany

AI Model Providers

ProviderPurposeLocation
OpenAI, LLCLarge language model inference for AI agentsUnited States
Anthropic PBCLarge language model inference for AI agentsUnited States
Groq, Inc.Large language model inference for AI agentsUnited States

Billing and Payments

ProviderPurposeLocation
Chargebee Inc.Subscription and billing managementUnited States
Stripe, Inc.Payment card processingUnited States
Razorpay Software Private LimitedPayment processing for IndiaIndia

Communications

ProviderPurposeLocation
ActiveCampaign LLC (Postmark)Transactional email deliveryUnited States

Website Analytics and Marketing

The following services are used only on the getmacha.com marketing website and only when visitors accept cookies. They do not process customer content in the Macha platform.

ProviderPurposeLocation
Google LLC (Analytics, Tag Manager, Ads)Website analytics and advertisingUnited States
Meta Platforms, Inc.Advertising measurementUnited States
Microsoft Corporation (Clarity)Session replay and heatmapsUnited States
Hotjar Ltd.Session recordings and behavioural analyticsMalta, EU
PostHog Inc.Product analytics and feature flagsFrankfurt, Germany
LinkedIn CorporationAdvertising measurementUnited States
X Corp.Advertising measurementUnited States

International Transfers

Where sub-processors are located outside your jurisdiction, transfers are governed by Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, the EU-U.S. Data Privacy Framework where applicable, or adequacy decisions where available. Copies of the safeguards we use are available on request.

Change Notifications

To receive email notifications when this sub-processor list changes, email [email protected] with the subject line "Subprocessor Updates". We aim to notify subscribed customers at least 30 days before adding a new sub-processor, where feasible.

Related Documents

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