Slack
Connect Slack to Macha and bring your AI assistant directly into your team's workspace. @mention it in any channel or DM it directly — it responds in threads with full context from all your connected tools. Your team gets instant, AI-powered answers without leaving Slack.
Triggers & Actions
Action
Send Message
Send a message to any Slack channel or direct message conversation.
Action
Reply in Thread
Post a threaded reply to a specific message in any channel.
Action
List Channels
List all public and private channels the bot has access to.
Action
Get Channel Info
Retrieve details about a specific channel including members and topic.
Action
List Users
List all users in the workspace with their profile information.
Trigger
App Mention
Fires when someone @mentions the Macha bot in any channel.
Trigger
Direct Message
Fires when someone sends a direct message to the Macha bot.
Your AI agent, set up for you in under a week
Agent instructions
When someone @mentions me in #support, read the thread and reply with the answer from the knowledge base
We write the instructions
The Macha team writes your agent's instructions from how your team already answers that kind of ticket.
We connect the tools
We choose the Slack actions your agent can use, search, update, reply and more, and test it on your past tickets.
It goes to work
Drafts land as private notes until they're right. Then the agent handles that category end to end, and your success manager handles changes.
Slack works with everything else.
Slack is even more powerful when connected alongside your other tools. Macha brings them all together, so your AI assistant has full context across your entire stack.
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Slack?
Set up in minutes. No code, no implementation team. Just connect and go.
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