Changelog

Latest updates, features, and improvements to Macha

March 30, 2026

Build custom API tools with AI — Describe the API you want to connect, paste your credentials, and the AI discovers endpoints, tests them, and creates tools automatically. Supports any REST API with API key, bearer token, or basic auth.
Auto-grouping — Tools are automatically grouped under a named connector with emoji icon and brand color.
Smart auth handling — Credentials are captured from successful test requests and applied to all tools in the session.
Auto-detect tool type — POST/PUT/PATCH/DELETE methods are automatically marked as write operations requiring confirmation.

Masked credentials — API keys now show a masked hint in the edit modal so you can verify which key is configured without exposing the full secret.
Inline delete — Delete tools directly from the tools list without opening the edit modal.
Better parameter handling — Empty optional parameters are automatically stripped from request URLs, preventing errors from APIs that reject empty query values.

Privacy settings page — New section under Settings to download your data, manage account deletion, and access all policies.
Data export — Download a complete copy of your data (conversations, agents, connectors, tools) in JSON format.
Cookie consent — Cookie banner with accept/decline controls on all pages.
Automatic data cleanup — Conversations auto-delete after 45 days of inactivity. Chat attachments expire automatically.

Full Shopify integration — Connect your Shopify store via OAuth. Search products, look up orders, find customers, view discounts, and process refunds — all from your AI agent.
7 tools — search_products, get_order, lookup_customer, get_customer_orders, search_orders, get_discounts, and create_refund (with confirmation).
Demo account — Pre-configured Shopify support agent available for testing.

Cron-based agent runs — Schedule agents to run automatically on a recurring interval. Minimum 1-hour intervals with daily caps and concurrency limits.
Auto-disable on failure — Triggers automatically disable after 5 consecutive errors to prevent runaway executions.
Plan limits — Pro plans get 3 scheduled triggers, Enterprise gets 20.

15 tools for Freshdesk — Full ticket management including get/search tickets, add replies and notes, update priority/status/tags/fields, assign tickets, search contacts, and browse knowledge base articles.
Attachment support — Read and extract text from PDF, DOCX, XLSX, CSV, and TXT attachments directly from Freshdesk tickets.
Webhook triggers — Automate agent responses on ticket creation and updates via custom webhooks.

Built-in file generation — Agents can now create spreadsheets (.xlsx), CSVs, PDFs, and Word documents (.docx) on the fly. Files are generated in-memory and returned as download links.
Always available — No connection or setup required. File tools are built into every workspace.

Connect multiple accounts — Link multiple instances of the same connector (e.g., two Zendesk accounts or three Stripe accounts). Each instance gets its own credentials and name.
Automatic disambiguation — When multiple instances of the same connector type exist, tool names are auto-suffixed and descriptions tagged with the account name so the AI knows which one to use.

Agent delegation — Agents can now call other agents as tools, enabling hierarchical task delegation. Assign specialist sub-agents for specific workflows.

Guided setup — New 3-step onboarding flow: select your tools, pick from recommended agent templates, and connect your integrations. Get up and running in under 2 minutes.

Webhook automation — Agents can now run autonomously in response to external events. Supported triggers include Zendesk ticket events, Freshdesk updates, Slack mentions, and custom webhooks.
Debounce — Configurable debounce intervals to batch rapid events before firing the agent.
Custom webhooks — Generate a webhook URL with signing secret for any external service. Works with Zendesk, Freshdesk, or any system that can send HTTP webhooks.

Drag-and-drop file uploads — Attach images, documents (PDF, DOCX, CSV, XLSX), and audio files to chat messages. Drag and drop onto the input or use the file picker.
Document extraction — Text is automatically extracted from uploaded documents and included in the conversation context.
Image understanding — Uploaded images are sent as vision content for models that support it.

Knowledge base — Upload PDFs, spreadsheets, and documents as knowledge sources. Small files are injected directly into the prompt; larger files are chunked, embedded, and searched on demand.
Live connector sources — Connect Google Docs and Notion pages as live data sources. Agents read the latest content in real-time — no re-uploading when documents change.
Scope filtering — Choose between all documents from a source or hand-pick specific ones for each agent.

Credit system — Per-model pricing with credit-based billing. Credits deducted once per complete assistant response. Enterprise plans bypass all credit checks.
Usage alerts — Automatic email notifications when credit usage hits 50%, 80%, and 90% thresholds.
In-app checkout — Subscribe and manage your plan directly within the app via Chargebee-powered checkout.