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Implementation services.

Three tiers. Each one defines exactly what's in scope, what's out, and what the deliverable looks like — so both sides know when the engagement is done.

For teams with 1–2 clear use cases who want guided setup. We coach, you build.

What you get

  • → Up to 2 production AI agents — Copilot or Auto Reply, configured with your tone and guardrails.
  • → Zendesk integration set up and connected to your knowledge base.
  • → Knowledge base review — gap analysis and structure recommendations.
  • → Past-ticket walkthrough to tune behavior before go-live.
  • → Setup documentation specific to your account.

Not included: custom API tools, multi-brand setups, integrations beyond Zendesk, ongoing optimization after Session 6.

First session free — scoping call. Pay only if you proceed.

Book your free session

For teams who want us to build it, not coach them through it. We do the heavy lifting; you review and approve.

What you get

Everything in Quick Start, plus:

  • → Up to 4 production AI agents — Copilot, Auto Reply, Past Tickets, Ticket Fields, built end-to-end.
  • → Up to 3 integrations beyond Zendesk — Shopify, Slack, Notion, or any in our catalog.
  • → 2 custom API tools built for your specific endpoints.
  • → Trigger and webhook architecture — automation, escalation paths, documented.
  • → Past-ticket simulation against your historical data, with tuning.
  • → 30 days of post-launch optimization after go-live.
  • → Shared Slack channel for async questions during the engagement.

Not included: multi-brand instances, dedicated SLA, custom development beyond the 2 API tools.

First session free — scoping call. Pay only if you proceed.

Book your free session

For high-volume, multi-brand, or technically complex setups. Scope and price are confirmed after a discovery call — no surprises.

Built around your scope

Everything in Done-For-You, plus typically:

  • → Multi-brand / multi-instance setup with shared knowledge governance.
  • → Unlimited custom API tools within engagement scope.
  • → Sandbox-first validation before production rollout.
  • → Dedicated Slack channel and defined SLA on response times.
  • → Change management — team training, enablement materials, rollout playbook.
  • → 90 days of post-launch optimization + quarterly business reviews for year one.

How pricing works: $7,500 is a floor. Final scope and price are agreed in writing after the discovery call — no surprises.

Discovery call — we scope it together before any commitment.

Book a discovery call

A few notes on how this works.

How we think about scoping and where the boundaries are.

The free first session works at every tier.

It's a discovery and scoping call — no commitment, no payment. We'll only proceed if both sides agree it's the right fit and the right tier.

"Out of scope" matters as much as "what's included."

Each tier defines a clear boundary so neither side gets surprised. If a Quick Start customer needs a custom API tool mid-engagement, we'll quote a fixed-price add-on or upgrade to the next tier — not silently expand the scope.

Most teams land on Done-For-You.

Quick Start is for self-starters who want guidance. Enterprise is for complex multi-brand or compliance-heavy setups. Done-For-You is the gap between — most buyers want us to build, not coach.

Enterprise pricing starts at $7,500 because it's not a fixed product.

Final scope and price are confirmed after the discovery call. The starting number is a floor — most engagements come in higher based on number of brands, integrations, and custom development.

Ready to talk through
your setup?

Book a free scoping call. We'll review your workflows and tell you which tier — if any — makes sense.

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