Macha
Macha Feature

Build AI agents through
conversation.

Describe the workflow you need in plain language. The AI configures everything — instructions, tools, triggers, and model — in minutes, not hours.

You

"I need an agent that triages Zendesk tickets, searches our help center, and replies to customers with relevant articles."

Creating @ticketTriageAgent with Zendesk tools, knowledge base search, and auto-reply instructions...

Describe what you need.

  • No code, no forms

    Just describe the workflow in everyday language. The builder does the rest.

  • Context-aware suggestions

    The builder knows your connected integrations and suggests relevant configurations.

  • Available on all plans

    Every team can use the AI builder — from trial to enterprise.

AI configures everything.

  • Instructions written for you

    The AI drafts detailed agent instructions based on your description and connected tools.

  • Tools auto-selected

    The right integration tools are picked based on the workflow — Zendesk, Slack, Notion, and more.

  • Triggers and sub-agents wired up

    Scheduled triggers, webhook automation, and sub-agent delegation — all configured automatically.

T
@ticketTriageAgent Created
Instructions
5 tools connected
Trigger configured
R
@refundAgent Editing

Updated instructions to require manager approval for refunds over $200. Added Slack alert tool for high-value refunds.

Edit existing agents with AI.

  • Modify any agent through conversation

    Open the AI editor from any agent's config page. Ask it to update instructions, add tools, or change triggers.

  • Safe iteration

    Changes are applied to the agent's configuration immediately. Review the diff and roll back if needed.

  • Faster than manual editing

    "Add a Slack notification when the agent escalates" is faster than clicking through settings.

Your entire tech stack.
Fully integrated.

Macha connects to the tools your team already uses — with one-click integrations and full read and write access.

Explore all integrations
Google Docs
Slack
Google
Notion
Shopify
Macha
Zendesk
Stripe
Google Sheets
Airtable
Cal.com

Ready to build your first AI agent?

Describe what you need in plain language. Your agent will be ready in minutes.