Razorpay

Payments

Connect Razorpay to Macha and give your AI assistant direct access to payment data. Look up individual payments, list transactions, browse orders, and retrieve customer details — so your team can resolve billing questions and payment issues without switching to the Razorpay dashboard.

Triggers & Actions

Action

Get Payment

Retrieve full details of a specific Razorpay payment including status, amount, and method.

Action

List Payments

List all payments filtered by status, date range, or customer.

Action

List Orders

List Razorpay orders with their payment status and amounts.

Action

Get Customer

Retrieve a Razorpay customer profile including contact details and transaction history.

Your AI agent, set up for you in under a week

Agent instructions

When a customer asks about a payment, look up their transaction and share the status or escalate if there's an issue

We write the instructions

The Macha team writes your agent's instructions from how your team already answers that kind of ticket.

Get Payment

List Payments

Tools for the AI

We connect the tools

We choose the Razorpay actions your agent can use, search, update, reply and more, and test it on your past tickets.

Look up payment

Check order status

Get customer details

It goes to work

Drafts land as private notes until they're right. Then the agent handles that category end to end, and your success manager handles changes.

Razorpay works with everything else.

Razorpay is even more powerful when connected alongside your other tools. Macha brings them all together, so your AI assistant has full context across your entire stack.

Explore all integrations