Macha

How Do You Schedule an AI Agent to Run Automatically on Macha?

Abbas, Customer Support & AI, Macha

Written by

Ankeet Guha, Co-founder & CTO, Macha

Reviewed by

Published June 12, 2026

Updated September 24, 2026

Macha's Scheduled Run trigger runs an agent on a clock instead of waiting for an event, with a minimum interval of 1 hour. It suits recurring jobs like a daily ticket report to Slack, an hourly SLA check or a nightly backlog summary.

Key takeaways

  • A Macha agent is scheduled through Triggers, Add Trigger, Scheduled Run, with a cron expression such as 0 9 * * * and at least 1 hour between runs.
  • Each Macha scheduled trigger is capped at 24 runs per day, and an organization can have 3 scheduled runs executing at the same time.
  • A Macha scheduled trigger disables itself after 5 consecutive errors and sends an email notification, so a broken job cannot keep running.
  • A typical scheduled agent runs daily at 9am, counts Zendesk billing tickets opened in the last 24 hours and posts the summary to a Slack channel.
  • Scheduled triggers are included on every Macha plan, and a new account can test one with $50 of free usage and no credit card.
How Do You Schedule an AI Agent to Run Automatically on Macha?

To schedule a Macha agent, open the agent, go to Triggers → Add Trigger, pick Scheduled Run from the Macha triggers at the bottom, then enter a cron expression for when it should run, such as 0 9 * * * for 9:00 every day, with at least 1 hour between runs. The agent then runs its instructions on that clock, up to 24 times a day per schedule.

Setting or limitValue
WhereAgent → Triggers → Add Trigger → Scheduled Run
ScheduleA cron expression, minimum 1 hour between runs (for example 0 * * * * every hour, 0 */4 * * * every 4 hours, 0 9 * * * daily at 9:00)
Daily cap24 runs per schedule per day
Concurrency3 scheduled runs at once per organization
Auto-disableAfter 5 consecutive errors, with an email notification
PlansIncluded on every Macha plan

Watch it

What is a Scheduled Run?

A Scheduled Run is a trigger, but instead of firing on an event in a connected app, it fires on a time. Everything else works the same: the agent runs its instructions when the schedule says so.

Triggers → Add Trigger → “Scheduled Run — run this agent automatically on a recurring schedule,” on the Runbook Writer.
Triggers → Add Trigger → “Scheduled Run — run this agent automatically on a recurring schedule,” on the Runbook Writer.

How do you set up a Scheduled Run?

  1. Open the agent you want to run on a schedule.
  2. Go to its Triggers and click Add Trigger.
  3. Scroll to the bottom to find the Macha triggers, and select Scheduled Run.
  4. Enter a cron expression for the schedule: 0 * * * * for every hour, 0 */4 * * * for every 4 hours, or 0 9 * * * for a daily job at 9:00.
  5. Save. The agent now runs on that schedule, following its instructions. Macha's scheduler checks every 60 seconds for runs that are due.

What does a scheduled agent look like in practice?

A classic use is a morning report. Set up an agent whose instructions are: "Check Zendesk for tickets in the 'billing' category opened in the last 24 hours, count them, and post a summary to our #support Slack channel." Give it a Scheduled Run of 0 9 * * * (every day at 9am), and every morning your team gets a fresh billing-tickets summary in Slack without anyone running a report.

Swap the instructions and the same pattern covers other recurring work: hourly SLA-breach checks, nightly backlog summaries, weekly trend digests.

What limits apply to scheduled runs?

  • Availability. Scheduled triggers are included on every Macha plan, so use them for your highest-value recurring jobs.
  • Minimum interval. 1 hour between runs; you can't schedule an agent more often than that.
  • Guardrails. Each schedule is capped at 24 runs a day, an organization can have 3 scheduled runs going at once, and a schedule switches itself off after 5 consecutive errors and emails you, so a misconfigured job can't run away. If a run takes longer than 30 minutes, its lock is released so the next run can go ahead.
  • One place to manage them. You can see and manage all your scheduled runs together, so it's easy to keep track of what fires when.

When should you use a schedule instead of an event trigger?

  • Event trigger (e.g., Ticket Created) → when the agent should react to something happening.
  • Scheduled Run → when the agent should do something on a cadence, regardless of events: reports, checks, digests, cleanups.

If your job is "every morning…" or "every hour…", it's a schedule. If it's "whenever X happens…", it's an event trigger.

Frequently asked questions

What is a Scheduled Run? A trigger that runs an agent on a time-based schedule (hourly, every few hours, daily), written as a cron expression, instead of on an event.

How do I set it up? On the agent's Triggers, add a trigger, scroll to the Macha triggers, pick Scheduled Run, then enter a cron expression such as 0 9 * * *.

How often can it run? At most once an hour. The cron expression can't fire more often than hourly, and each schedule is capped at 24 runs a day.

How many scheduled runs can I have? Scheduled triggers are included on every Macha plan; up to 3 scheduled runs can execute at the same time in one organization.

What's a good use case? Recurring jobs: a daily ticket report to Slack, hourly SLA checks, nightly summaries.

What happens if a scheduled run keeps failing? After 5 consecutive errors the trigger is disabled automatically and you get an email, so you can fix the agent before turning it back on.

Schedule your first run: set an agent to post a daily ticket summary to Slack. $50 of free usage, no credit card required. Start free.

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