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7 minutes·
Nov 7, 2025
How to Track Average Handling Time (AHT) in Zendesk
Average Handling Time isn't a built-in Zendesk metric. Learn how to track AHT using the free Time Tracking app and create custom metrics in Explore with our complete guide.
8 minutes·
Nov 7, 2025
How to Change Your Zendesk Subdomain Without Losing Data: A Complete Guide for Admins
Learn how to safely change your Zendesk subdomain from myolddomain.zendesk.com to a new URL. Understand what happens to your tickets, avoid common pitfalls, and discover better alternatives like host
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