Macha
Macha Feature

Multi-agent
delegation.

One lead agent delegates tasks to specialist sub-agents. Each has its own tools, knowledge, and instructions — working together seamlessly.

S
@supportLead

Routes to specialists

B
@billing Refunds, invoices
O
@orders Tracking, returns
T
@technical Bug reports, setup

Specialist routing.

  • One lead, many specialists

    A support lead agent routes billing questions to @billing, order issues to @orders, and bug reports to @technical.

  • Better accuracy through focus

    Specialist agents with narrow tool sets and focused instructions perform better than one agent doing everything.

  • Scales with your team

    Add new specialist agents as your workflows grow. No need to reconfigure the lead agent.

Hierarchical workflows.

  • Up to 3 levels deep

    Agent A can call Agent B, which can call Agent C. Complex workflows, simple configuration.

  • Circular reference prevention

    Macha automatically prevents infinite loops — agents can't call themselves or create cycles.

  • 15 iterations per sub-agent

    Each sub-agent gets up to 15 tool-call iterations to complete its task before returning results.

Level 1 @supportLead
Level 2 @billingAgent
Level 3 @refundProcessor

Max depth: 3 levels · Circular refs blocked

B
@billingAgent
Stripe Stripe tools (5)
Zendesk Zendesk tools (3)
Knowledge base (billing policies)
Anthropic Claude Sonnet 4.5

Each agent is independent.

  • Own tools and integrations

    The billing agent has Stripe access. The shipping agent has tracking tools. Each agent only sees what it needs.

  • Own model selection

    Use a fast model for the router, a powerful model for complex decisions. Mix and match.

  • Own knowledge base

    Each sub-agent can have its own data sources — billing policies, product docs, or internal wikis.

Seamless from the user's perspective.

  • Invisible delegation

    The user sees one agent. Behind the scenes, specialists are doing the work and returning results.

  • Tool tracking in the UI

    Sub-agent tool calls appear in the "Tools Used" popup with indented status, so your team can audit every step.

  • Works in chat and autonomous mode

    Sub-agents work whether you're chatting with the lead agent or it's running on a trigger.

JD

Can you refund the last order for customer [email protected]?

S

Done! I delegated to @billingAgent who processed a $49.99 refund for order #1092. The customer will see it in 3-5 business days.

@billingAgent used 3 tools

Your entire tech stack.
Fully integrated.

Macha connects to the tools your team already uses — with one-click integrations and full read and write access.

Explore all integrations
Google Docs
Slack
Google
Notion
Shopify
Macha
Zendesk
Stripe
Google Sheets
Airtable
Cal.com

Build a team of AI specialists.

Delegate tasks across multiple agents. Each one focused, all working together.