Sidekick

What it does

Where the agents you build work on your data (tickets, orders, messages), Sidekick works on Macha. Open it with ⌘K / Ctrl K from anywhere in the app and it can:

• Build an agent from a plain-English description, recommending tools, drafting instructions, and suggesting a trigger
• Edit an existing agent — change its model, add a tool, attach a scheduled trigger
• Build and debug custom API tools, testing the endpoint live before saving
• Audit past agent conversations and score them against the agent's own instructions
• Test an agent on a fresh scenario — create a real ticket, run the agent against it, and write a review with concrete tweaks
• Answer questions about Macha from the indexed docs, and render usage charts inline

Boundaries

Sidekick deliberately can't read your live customer data (no fetching tickets or Stripe records in real time — that's what the agents you build are for), and it can't change billing or invite teammates. It confirms before any destructive action with a summary card, exposes its reasoning, and runs on its own usage tracking so it doesn't spend the credits your customer-facing agents use. It's available on every plan; custom-tool building is gated to Professional and Enterprise because custom tools are a paid feature.