Jira

Productivity

Connect Jira to Macha and let an agent work a project board without switching tabs. Search issues with JQL, read the full issue including comments and history, create new issues, add comments, and transition status through a workflow. Triggers on new issues and issue updates let an agent respond automatically to changes on a board.

Triggers & Actions

Action

Search Issues

Search Jira with JQL — filter by project, assignee, status, label, or any custom field.

Action

Get Issue

Fetch a single issue with all fields, comments, attachments, and transition history.

Action

Create Issue

Create a new Jira issue in a specific project with type, summary, description, and initial assignee.

Action

Add Comment

Transition Issue

Move an issue to a new status through a workflow transition.

Action

Update Issue Fields

Patch any writable field on an issue — priority, labels, custom fields.

Action

List Projects

List projects available to the connected account, with keys and IDs for downstream calls.

Action

List Transitions

List transitions available on a specific issue so the agent picks the right ID before moving it.

Trigger

New Issue Created

Fires when a new issue is created in the connected Jira. Filter by project or issue type.

Trigger

Issue Updated

Fires when an issue changes. Scope with a field filter to avoid firing on the agent's own writes.

Your AI agent, set up for you in under a week

Agent instructions

When a customer reports a bug in Zendesk, create a Jira issue in the right project with the reproduction steps

We write the instructions

The Macha team writes your agent's instructions from how your team already answers that kind of ticket.

Search Issues

Get Issue

Tools for the AI

We connect the tools

We choose the Jira actions your agent can use, search, update, reply and more, and test it on your past tickets.

Create issue

Attach ticket link

Notify reporter in Slack

It goes to work

Drafts land as private notes until they're right. Then the agent handles that category end to end, and your success manager handles changes.

Jira works with everything else.

Jira is even more powerful when connected alongside your other tools. Macha brings them all together, so your AI assistant has full context across your entire stack.

Explore all integrations