Gmail

Communication

Connect Gmail to Macha and give your AI agent full access to a shared or personal mailbox. Search and read messages with Gmail's own operators, label and archive to keep the inbox tidy, and send or reply from the connected account. Set up the New Message trigger to route incoming mail into an agent workflow — the moment an email lands, an agent can classify it, look up context in your other tools, and reply.

Triggers y acciones

Acción

Search Emails

Search Gmail with the same operators you'd use in the web UI — from:, subject:, has:attachment, is:unread, newer_than:. Returns message metadata for follow-up.

Acción

Get Email

Fetch the full body, headers, and attachment list of a single message.

Acción

Send Email

Send a new email from the connected mailbox. Supports plain text or HTML, plus Cc/Bcc.

Acción

Reply to Email

Reply to an existing thread while preserving the subject and the thread chain.

Acción

Modify Labels

Add or remove Gmail labels on a message. Use to mark read/unread, star, archive, or apply custom labels.

Trigger

New Message Received

Fires when a new email arrives in the mailbox. Optionally scoped to a specific label.

Trigger

Email Sent

Fires when the mailbox sends an email. Loop-prone — the setup flow warns before enabling on a reply-capable agent.

Tu agente IA, configurado para ti en menos de una semana

Instrucciones del agente

When a customer emails support@, look up their order in Shopify and reply from the same mailbox

Escribimos las instrucciones

El equipo de Macha escribe las instrucciones de tu agente a partir de cómo tu equipo ya responde ese tipo de ticket.

Search Emails

Get Email

Herramientas para la IA

Conectamos las herramientas

Elegimos las acciones de Gmail que puede usar tu agente, buscar, actualizar, responder y más, y lo probamos con tus tickets anteriores.

Read email

Look up order

Reply from mailbox

Se pone a trabajar

Los borradores llegan como notas privadas hasta que son correctos. Después, el agente gestiona esa categoría de principio a fin, y tu gestor de éxito se encarga de los cambios.