HubSpot

Support

Connect HubSpot to Macha and put your CRM and Service Hub inside an agent's reach. Search and read contacts, deals, and tickets, log notes on any record, and move deals or tickets through their pipeline. Autonomous triggers fire on new tickets, new contacts, and ticket property changes so an agent can respond to what's happening in HubSpot without a human polling for it.

Triggers y acciones

Acción

Search Contacts

Search HubSpot contacts by name, email, phone, or company.

Acción

Get Contact

Fetch a contact record with its properties plus associated companies and deals.

Acción

Update Contact

Patch properties on a contact — lifecycle stage, job title, any custom field.

Acción

Search Deals

Search deals by name, stage, or property.

Acción

Get Deal

Fetch a deal with associated contacts and company.

Acción

Update Deal Stage

Move a deal into a different stage. Uses pipeline IDs from List Pipelines so stage names don't get guessed.

Acción

Search Tickets

Search Service Hub tickets by subject, associated contact, pipeline, or status.

Acción

Get Ticket

Fetch a ticket with its full property set and associated contact.

Acción

Update Ticket

Update ticket status, owner, priority, or any custom property.

Acción

Add Note

Attach a timeline note to a contact, deal, or ticket.

Acción

List Pipelines

List pipelines and stage IDs for deals or tickets — required before any stage move.

Trigger

New Ticket Created

Fires when a new Service Hub ticket is created. Safe: the agent can't create tickets, so there's no loop risk.

Trigger

Ticket Updated

Fires when a ticket property changes. Loop-prone — accepts a property filter to scope it to fields the agent won't touch.

Trigger

New Contact Created

Fires when a new contact is added — useful for lifecycle-stage automation on inbound leads.

Tu agente IA, configurado para ti en menos de una semana

Instrucciones del agente

When a new HubSpot ticket lands, pull the contact's account details, check their deals, and reply with the right context

Escribimos las instrucciones

El equipo de Macha escribe las instrucciones de tu agente a partir de cómo tu equipo ya responde ese tipo de ticket.

Search Contacts

Get Contact

Herramientas para la IA

Conectamos las herramientas

Elegimos las acciones de HubSpot que puede usar tu agente, buscar, actualizar, responder y más, y lo probamos con tus tickets anteriores.

Read ticket

Look up contact & deals

Log a note

Se pone a trabajar

Los borradores llegan como notas privadas hasta que son correctos. Después, el agente gestiona esa categoría de principio a fin, y tu gestor de éxito se encarga de los cambios.