HubSpot

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Connect HubSpot to Macha and put your CRM and Service Hub inside an agent's reach. Search and read contacts, deals, and tickets, log notes on any record, and move deals or tickets through their pipeline. Autonomous triggers fire on new tickets, new contacts, and ticket property changes so an agent can respond to what's happening in HubSpot without a human polling for it.

Triggers e ações

Ação

Search Contacts

Search HubSpot contacts by name, email, phone, or company.

Ação

Get Contact

Fetch a contact record with its properties plus associated companies and deals.

Ação

Update Contact

Patch properties on a contact — lifecycle stage, job title, any custom field.

Ação

Search Deals

Search deals by name, stage, or property.

Ação

Get Deal

Fetch a deal with associated contacts and company.

Ação

Update Deal Stage

Move a deal into a different stage. Uses pipeline IDs from List Pipelines so stage names don't get guessed.

Ação

Search Tickets

Search Service Hub tickets by subject, associated contact, pipeline, or status.

Ação

Get Ticket

Fetch a ticket with its full property set and associated contact.

Ação

Update Ticket

Update ticket status, owner, priority, or any custom property.

Ação

Add Note

Attach a timeline note to a contact, deal, or ticket.

Ação

List Pipelines

List pipelines and stage IDs for deals or tickets — required before any stage move.

Trigger

New Ticket Created

Fires when a new Service Hub ticket is created. Safe: the agent can't create tickets, so there's no loop risk.

Trigger

Ticket Updated

Fires when a ticket property changes. Loop-prone — accepts a property filter to scope it to fields the agent won't touch.

Trigger

New Contact Created

Fires when a new contact is added — useful for lifecycle-stage automation on inbound leads.

Seu agente de IA, configurado para você em menos de uma semana

Instruções do agente

When a new HubSpot ticket lands, pull the contact's account details, check their deals, and reply with the right context

Escrevemos as instruções

A equipe Macha escreve as instruções do seu agente com base em como sua equipe já responde a esse tipo de ticket.

Search Contacts

Get Contact

Ferramentas para a IA

Conectamos as ferramentas

Escolhemos as ações do HubSpot que seu agente pode usar, buscar, atualizar, responder e mais, e testamos com seus tickets anteriores.

Read ticket

Look up contact & deals

Log a note

Ele começa a trabalhar

Os rascunhos chegam como notas privadas até estarem certos. Depois, o agente cuida dessa categoria de ponta a ponta, e seu gerente de sucesso cuida das mudanças.

HubSpot funciona com tudo o mais.

HubSpot fica ainda mais poderoso conectado às suas outras ferramentas. A Macha reúne todas elas, para que seu assistente de IA tenha contexto completo de toda a sua stack.

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