HubSpot

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Connect HubSpot to Macha and put your CRM and Service Hub inside an agent's reach. Search and read contacts, deals, and tickets, log notes on any record, and move deals or tickets through their pipeline. Autonomous triggers fire on new tickets, new contacts, and ticket property changes so an agent can respond to what's happening in HubSpot without a human polling for it.

Triggers et actions

Action

Search Contacts

Search HubSpot contacts by name, email, phone, or company.

Action

Get Contact

Fetch a contact record with its properties plus associated companies and deals.

Action

Update Contact

Patch properties on a contact — lifecycle stage, job title, any custom field.

Action

Search Deals

Search deals by name, stage, or property.

Action

Get Deal

Fetch a deal with associated contacts and company.

Action

Update Deal Stage

Move a deal into a different stage. Uses pipeline IDs from List Pipelines so stage names don't get guessed.

Action

Search Tickets

Search Service Hub tickets by subject, associated contact, pipeline, or status.

Action

Get Ticket

Fetch a ticket with its full property set and associated contact.

Action

Update Ticket

Update ticket status, owner, priority, or any custom property.

Action

Add Note

Attach a timeline note to a contact, deal, or ticket.

Action

List Pipelines

List pipelines and stage IDs for deals or tickets — required before any stage move.

Trigger

New Ticket Created

Fires when a new Service Hub ticket is created. Safe: the agent can't create tickets, so there's no loop risk.

Trigger

Ticket Updated

Fires when a ticket property changes. Loop-prone — accepts a property filter to scope it to fields the agent won't touch.

Trigger

New Contact Created

Fires when a new contact is added — useful for lifecycle-stage automation on inbound leads.

Votre agent IA, configuré pour vous en moins d'une semaine

Instructions de l'agent

When a new HubSpot ticket lands, pull the contact's account details, check their deals, and reply with the right context

Nous rédigeons les instructions

L'équipe Macha rédige les instructions de votre agent à partir de la façon dont votre équipe répond déjà à ce type de ticket.

Search Contacts

Get Contact

Outils pour l'IA

Nous connectons les outils

Nous choisissons les actions HubSpot que votre agent peut utiliser, rechercher, mettre à jour, répondre et plus, et nous le testons sur vos anciens tickets.

Read ticket

Look up contact & deals

Log a note

Il se met au travail

Les brouillons arrivent en notes privées jusqu'à ce qu'ils soient justes. Ensuite, l'agent traite cette catégorie de bout en bout, et votre responsable du succès client gère les changements.

HubSpot fonctionne avec tout le reste.

HubSpot est encore plus puissant quand il est connecté à vos autres outils. Macha les réunit tous, pour que votre assistant IA ait un contexte complet sur toute votre stack.

Voir toutes les intégrations