Outlook

Communication

Connect an Outlook or Microsoft 365 mailbox to Macha and let your AI agent read, reply, and triage on your behalf. Search across the mailbox, pull the full body of any thread, send new mail or reply into an existing thread, and use the New Message trigger to run an agent on every inbound email.

Triggers & Actions

Action

Search Messages

Search the connected Outlook mailbox by sender, subject, folder, or free text.

Action

Get Message

Fetch the full body and headers of a single message by ID.

Action

Send Email

Send a new email from the connected mailbox.

Action

Reply to Message

Reply into an existing conversation, preserving the thread.

Action

Move Message

Move a message into a different folder — useful for auto-archiving or routing.

Trigger

New Message Received

Fires when a new email arrives in the mailbox. Same loop-safe treatment as Gmail.

Get your AI agent started in minutes

Agent instructions

When a support email lands, classify it, pull the customer's account from HubSpot, and reply from the same mailbox

Instruct your AI

Tell your agent what to do in plain English. No code, no complex setup.

Search Messages

Get Message

Tools for the AI

Select the tools

Pick which Outlook actions your agent can use, search, update, reply, and more.

Read email

Look up in CRM

Reply from mailbox

Let the AI work

Your agent handles it end-to-end, reads, decides, acts, done.

Outlook works with everything else.

Outlook is even more powerful when connected alongside your other tools. Macha brings them all together, so your AI assistant has full context across your entire stack.

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