Confluence
Outlook
Connect an Outlook or Microsoft 365 mailbox to Macha and let your AI agent read, reply, and triage on your behalf. Search across the mailbox, pull the full body of any thread, send new mail or reply into an existing thread, and use the New Message trigger to run an agent on every inbound email.
Triggers & Actions
Action
Search Messages
Search the connected Outlook mailbox by sender, subject, folder, or free text.
Action
Get Message
Fetch the full body and headers of a single message by ID.
Action
Send Email
Send a new email from the connected mailbox.
Action
Reply to Message
Reply into an existing conversation, preserving the thread.
Action
Move Message
Move a message into a different folder — useful for auto-archiving or routing.
Trigger
New Message Received
Fires when a new email arrives in the mailbox. Same loop-safe treatment as Gmail.
Your AI agent, set up for you in under a week
Agent instructions
When a support email lands, classify it, pull the customer's account from HubSpot, and reply from the same mailbox
We write the instructions
The Macha team writes your agent's instructions from how your team already answers that kind of ticket.
Search Messages
Get Message
Tools for the AI
We connect the tools
We choose the Outlook actions your agent can use, search, update, reply and more, and test it on your past tickets.
It goes to work
Drafts land as private notes until they're right. Then the agent handles that category end to end, and your success manager handles changes.
Outlook works with everything else.
Outlook is even more powerful when connected alongside your other tools. Macha brings them all together, so your AI assistant has full context across your entire stack.
Explore all integrations
Ready to connect
Outlook?
Set up in minutes. No code, no implementation team. Just connect and go.
$50 in free credits · no time limit, no credit card