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221 articles in AI Agents
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How to Build an AI Support Agent with Cursor
Use Cursor's Agent mode to scaffold a customer support agent fast — codebase-aware code, tools, and MCP — plus the honest catch: Cursor writes the agent, it doesn't run it, and how
How to Build an AI Support Agent with n8n
Build a customer support agent in n8n with its AI Agent node and tools — the real workflow, plus honest limits on grounding, evals, and help-desk-native support, and when a platfor
How to Build an AI Support Agent with Gemini (and Google's ADK)
Build a customer support agent with Gemini and Google's Agent Development Kit — function calling and multi-agent in real code — plus the deploy/integration/eval work tutorials skip
How to Build an AI Support Agent with Copilot (Studio & GitHub)
Build a customer support agent with Microsoft Copilot Studio (and GitHub Copilot) — the real steps, the Microsoft-ecosystem tradeoffs, and when a help-desk-native platform is the b
Build an AI Support Agent with LangChain — and When a Platform Beats a Framework
Build a customer support agent with LangChain and LangGraph — create_agent, tools, and LangSmith for evals — plus an honest look at framework version-churn and the deploy/integrati
No-Code AI Agent: Build a Customer Support Bot Without Writing Code
How to build a customer support AI agent with no code — what no-code can and can't do, the real steps (connect, ground, define tools, test, deploy), and when you'd still need a dev
Build an AI Support Agent in Python (From First Principles)
Build a customer support agent in pure Python — the real agent loop, tool calling, a help-desk API call and retrieval, with code — plus the deploy/monitor/eval work tutorials skip,
How to Build an AI Support Agent with ChatGPT (and Codex)
A developer's guide to building a customer support agent with OpenAI — the Agents SDK, Responses API, function calling and file search in real detail — plus the deploy/monitor/eval
How to Build an AI Customer Support Agent with Claude (and Claude Code)
A developer's guide to building a customer support agent with Claude — the Agent SDK, tool-use loop and RAG in real detail, plus the deploy/monitor/eval work most tutorials skip, a
How to Auto-Resolve "Where Is My Order?" Inquiries With AI
Build an AI agent that auto-resolves 'Where is my order?' tickets — Shopify order lookup, tracking reply, and a clean escalation fallback. Step-by-step.
How to Measure AI Agent Quality: Evaluation and AI-Judge Scoring
A practical guide to measuring AI agent quality: the metrics that matter, how LLM-as-a-judge scoring works, its blind spots, and how to grade your support agents.
Analysing Thousands of Support Tickets With AI: A Practical Guide
How to analyse thousands of support tickets with AI — manual vs AI methods, what to measure, and a real 57-ticket run inside Macha Studies, start to finish.
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