Shopify
Stripe
Slack
Notion
Google Workspace
Confluence
Zendesk
216 articles in Zendesk
Back to blog home
Asana Zendesk Integration: Connect Them for Your AI Agent (2026)
How to connect Asana to Zendesk — the native app, its limits, and how to give your AI agent live Asana task lookups and task-creation inside a ticket with a Custom Tool. No code re
Pipedrive Zendesk Integration: Connect Them for Your AI Agent (2026)
How to connect Pipedrive to Zendesk — the native app, its limits, and how to give your AI agent live Pipedrive deal lookups and updates inside a ticket with a Custom Tool. No code
HubSpot Zendesk Integration: Connect Them for Your AI Agent (2026)
How to connect HubSpot to Zendesk — the native apps, their limits, and how to give your AI agent live HubSpot lookups and property updates inside a ticket with a Custom Tool. No co
Jira Zendesk Integration: Connect Them for Your AI Agent (2026)
How to connect Jira to Zendesk — the native app, its limits, and how to give your AI agent live Jira lookups and issue-creation inside a ticket with a Custom Tool. No code required
Salesforce Zendesk Integration: Connect Them for Your AI Agent (2026)
How to connect Salesforce to Zendesk — the native sync, its limits, and how to give your AI agent live Salesforce lookups and actions inside a ticket with a Custom Tool. No code re
How to Build Custom Zendesk Integrations With No Native App (2026)
The tool you need isn't in the Zendesk Marketplace? You don't have to wait. Here's how to connect any app, database, or internal API to Zendesk with AI-agent Custom Tools — no nati
How to Build an AI Agent for Zendesk (2026)
Build an AI agent for Zendesk — the Zendesk API path (tickets, search, triggers) with code, the production work it takes, and the fastest route: a native Zendesk connector that rea
Multi-Instance Connectors: Connect Two Zendesks (or Three Stripes) to One Agent
Macha's multi-instance connectors let one AI agent work across two Zendesk accounts (or three Stripes) — each with its own credentials, with auto-disambiguated tools.
Smarter Zendesk Routing: Assign Tickets to Groups and Set Ticket Types
Macha's AI agents now route Zendesk tickets to group queues and set the ticket type — problem, incident, question, task — automatically. Here's how it works.
Zendesk OAuth Is Now the Default in Macha (and Why That Matters)
Macha now connects to Zendesk via OAuth by default, not API keys. Here's what OAuth vs API token means for security, token refresh, and Zendesk's 2026 token removal.
What's New in Macha — May 2026: Zendesk Routing, Studies & Credit Top-Ups
May 2026 in Macha: route Zendesk tickets to groups, set ticket type, run Studies (batch AI analysis), and buy one-time credit top-up packs. The full rundown.
How to Migrate from Zendesk to Freshdesk (2026)
A 2026 guide to Zendesk-to-Freshdesk migration: what data moves (tickets, contacts, KB), what you rebuild (macros→scenarios, triggers→automations, SLAs), native import limits, down
Page 2 of 18