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How to Use the Front API (2026): Auth, Endpoints & Examples
14 min read· Jul 7, 2026

How to Use the Front API (2026): Auth, Endpoints & Examples

A practical developer guide to the Front (front.com) Core API in 2026 — base URL https://api2.frontapp.com/, Bearer API-token and OAuth auth, core endpoints, cursor pagination, rat

Is the Front App Down? How to Check Front Status (and What to Do)
14 min read· Jul 7, 2026

Is the Front App Down? How to Check Front Status (and What to Do)

Is the Front app down? Check status.front.com, read the components and legend, rule out your own network/channel/OAuth, subscribe to alerts, and know what to do during a real Front

Front Pricing Explained (2026): Plans & Real Costs
13 min read· Jul 7, 2026

Front Pricing Explained (2026): Plans & Real Costs

A clear, honest breakdown of Front app pricing in 2026 — the Starter, Professional and Enterprise seat plans, Front AI add-on costs, seat minimums, annual vs monthly, the surprises

Front Shared Inbox Explained (2026): How Front's Team Inbox Works
14 min read· Jul 7, 2026

Front Shared Inbox Explained (2026): How Front's Team Inbox Works

How the Front app's shared inbox works: how channels (email, SMS, chat, social, WhatsApp) feed into team inboxes, assignment and load balancing, collision detection, comments and @

What Is Front? The Customer-Ops & Shared-Inbox App Explained (2026)
13 min read· Jul 7, 2026

What Is Front? The Customer-Ops & Shared-Inbox App Explained (2026)

What Front (front.com) actually is: the customer-operations and shared-inbox app that blends email, team collaboration, and an AI-powered help desk. Features, who it's for, pricing

Best AI Agents for Help Scout (2026)
15 min read· Jul 7, 2026

Best AI Agents for Help Scout (2026)

The best AI agents and chatbots for Help Scout in 2026 — Help Scout's own AI Answers and AI Drafts, plus third-party agents that genuinely connect (eesel AI, DocsBot AI). What each

Help Scout Knowledge Base (Docs) Explained (2026)
17 min read· Jul 7, 2026

Help Scout Knowledge Base (Docs) Explained (2026)

How Help Scout's knowledge base (Docs) works in 2026: collections → categories → articles, the customer-facing Docs site, custom domain & branding, SEO, search, Beacon, how Docs po

How to Use the Help Scout API (2026): Auth, Endpoints & Examples
14 min read· Jul 7, 2026

How to Use the Help Scout API (2026): Auth, Endpoints & Examples

A practical developer guide to the Help Scout Mailbox API v2 in 2026 — base URL, OAuth2 auth, getting an access token, core endpoints, HAL pagination, rate limits, webhooks, and co

Is Help Scout Down? How to Check Status (and What to Do)
14 min read· Jul 7, 2026

Is Help Scout Down? How to Check Status (and What to Do)

Is Help Scout down? Check status.helpscout.com, read the components and legend, rule out your own network/Beacon/DNS, subscribe to alerts, and know what to do during a real Help Sc

Help Scout Features & How It Works (2026)
14 min read· Jul 7, 2026

Help Scout Features & How It Works (2026)

A complete, category-by-category breakdown of Help Scout's features in 2026 — shared inbox, Docs, Beacon, Messages, AI, reports, collaboration, mobile, and integrations — plus whic

Help Scout Beacon Explained (2026): The Help Widget & Chat
15 min read· Jul 7, 2026

Help Scout Beacon Explained (2026): The Help Widget & Chat

What Help Scout Beacon is and how it works — the embeddable help widget for Docs search, contact forms, live chat, and AI Answers. Modes, install, targeting, mobile, setup, and hon

Help Scout Pricing Explained (2026): Plans & Real Costs
14 min read· Jul 7, 2026

Help Scout Pricing Explained (2026): Plans & Real Costs

An honest breakdown of Help Scout pricing in 2026 — the Free, Standard, Plus and Pro plans, the per-user vs contact-based billing change, AI Answers' $0.75/resolution cost, hidden

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