Macha
Funktionen Macha für Zendesk Kontinuierliche Agenten-Auswertung Chrome-Erweiterung Zendesk Copilot Widget Mit Sidekick bauen Mit Claude Code und Codex bauen Anwendungsfälle Integrationen Preise Dokumentation API-Referenz Effektive Agenten bauen
Anmelden Kostenlose Testphase starten
Alle Use Cases
Account

Create customer accounts from support requests

When a support ticket comes in from a new customer who doesn't have a Stripe account yet, Macha creates the customer profile in Stripe and links it to the Zendesk ticket.

Streamlines onboarding by creating billing profiles as part of the support flow.

Verwendete Integrationen
Zendesk Zendesk Stripe Stripe

So funktioniert's

Zendesk
Trigger
Zendesk Ticket Created

New customer without billing profile

Kunde

Hi, I'd like to sign up for your Pro plan. My email is [email protected].

Macha
Macha
Stripe Search customers

No existing Stripe customer found for [email protected]

Macha
Macha
Stripe Create customer

Created Stripe customer profile for [email protected]

Macha
Macha

Welcome! I've set up your account. To get started with the Pro plan, you can complete your subscription here: [payment link]. Let me know if you need any help!

Macha
Macha
Zendesk Update ticket

Added internal note with Stripe customer ID

Trigger und Aktionen

Zendesk Trigger

Ticket Created

Zendesk

New customer without billing profile

Zendesk Aktion

Get Ticket

Zendesk

Retrieve full ticket details including conversation history, tags, brand, and requester info.

Stripe Aktion

Search Customers

Stripe

Search across all customers using filters like email, creation date, or metadata.

Stripe Aktion

Create Customer

Stripe

Create a new Stripe customer record with email, name, and metadata.

Zendesk Aktion

Add Comment

Zendesk

Verwandte Use Cases

Handle account update requests

When a customer requests an account update — email change, name update, or address correction — Macha verifies the request, makes the update in Stripe, and confirms on the ticket.

Zendesk Stripe
Use Case ansehen

Testen Sie diesen
Workflow heute.

In wenigen Minuten eingerichtet. Kein Code, kein Implementierungsteam. Einfach verbinden und loslegen.

Demo ansehen Kostenlose Testphase starten

500 Freikredite · ohne Zeitlimit, ohne Kreditkarte