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Create customer accounts from support requests
When a support ticket comes in from a new customer who doesn't have a Stripe account yet, Macha creates the customer profile in Stripe and links it to the Zendesk ticket.
Streamlines onboarding by creating billing profiles as part of the support flow.
仕組み
Ticket Created
New customer without billing profile
Hi, I'd like to sign up for your Pro plan. My email is [email protected].
Welcome! I've set up your account. To get started with the Pro plan, you can complete your subscription here: [payment link]. Let me know if you need any help!
Update ticket
Added internal note with Stripe customer ID
トリガーとアクション
トリガー
Ticket Created
Zendesk
New customer without billing profile
アクション
Get Ticket
Zendesk
Retrieve full ticket details including conversation history, tags, brand, and requester info.
アクション
Search Customers
Stripe
Search across all customers using filters like email, creation date, or metadata.
アクション
Create Customer
Stripe
Create a new Stripe customer record with email, name, and metadata.
アクション
Add Comment
Zendesk