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133 articles in Gorgias

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How Does Gorgias Work With Shopify? Setup, Order Actions and Pricing (2026)
12 min read· Jul 6, 2026

How Does Gorgias Work With Shopify? Setup, Order Actions and Pricing (2026)

How Gorgias works for Shopify stores: why it's built for Shopify, how to connect it, what order data lands in the ticket, in-ticket refunds/cancels/edits, multi-store, the AI Agent

Is Gorgias Down? How to Read the Status Page and Its Outage History (2026)
14 min read· Jul 6, 2026

Is Gorgias Down? How to Read the Status Page and Its Outage History (2026)

Check status.gorgias.com the right way: the 77 components, the real incident history, and how to tell a Gorgias outage from your own broken integration.

Is Gorgias a CRM? No, Here's What It Is Instead (2026)
13 min read· Jul 6, 2026

Is Gorgias a CRM? No, Here's What It Is Instead (2026)

No — Gorgias is an ecommerce help desk, not a CRM. Here's the difference between a help desk and a CRM, what customer data Gorgias actually stores, why people call it a 'support CR

What Are the Best Gorgias Alternatives in 2026? Cheap and Free Options Priced
15 min read· Jul 6, 2026

What Are the Best Gorgias Alternatives in 2026? Cheap and Free Options Priced

Gorgias alternatives with 2026 prices, the cheap and free options for Shopify stores, and which one fixes which complaint. Every price checked September 20, 2026.

Is Gorgias Worth It in 2026? Pricing, Pros, Cons and Who It's For
13 min read· Jul 6, 2026

Is Gorgias Worth It in 2026? Pricing, Pros, Cons and Who It's For

An honest 2026 Gorgias review — what the ecommerce help desk is great at (deep Shopify integration, revenue tracking, AI Agent for WISMO) vs the real frustrations (ticket-based pri

How Does the Gorgias AI Agent Work in 2026? Sources, Handover, AI Agent 3.0 and Cost
13 min read· Jul 6, 2026

How Does the Gorgias AI Agent Work in 2026? Sources, Handover, AI Agent 3.0 and Cost

What the Gorgias AI Agent reads, how it decides to reply or hand over, what AI Agent 3.0 changed, and what an automated interaction costs in 2026.

What Is Gorgias as a Customer Service Platform? Features, Pricing and Fit (2026)
12 min read· Jul 6, 2026

What Is Gorgias as a Customer Service Platform? Features, Pricing and Fit (2026)

How Gorgias works as a customer service platform for ecommerce — unified inbox, Shopify order actions, macros & rules, AI Agent, campaigns, and revenue analytics. Who it fits, and

How Much Does Gorgias Cost in 2026? Plans, Ticket Overages and AI Agent Pricing
12 min read· Jul 6, 2026

How Much Does Gorgias Cost in 2026? Plans, Ticket Overages and AI Agent Pricing

An honest breakdown of Gorgias pricing in 2026: the Starter, Basic, Pro, Advanced and Enterprise ticket-based plans, per-ticket overages, and the AI Agent per-resolution cost (~$0

What Is Gorgias? The Ecommerce Help Desk, Its AI Agent and Pricing (2026)
11 min read· Jul 6, 2026

What Is Gorgias? The Ecommerce Help Desk, Its AI Agent and Pricing (2026)

What Gorgias is, who makes it, and what it does — the help desk built for Shopify and ecommerce: unified ticketing, order data in the ticket, AI Agent, chat & campaigns, pricing at

What Is Gorgias Chat (gorgias.chat)? Setup, Settings, Cost and Fixes in 2026
13 min read· Jul 6, 2026

What Is Gorgias Chat (gorgias.chat)? Setup, Settings, Cost and Fixes in 2026

What gorgias.chat is, how to set up the chat widget, every Preferences setting, what a chat costs on your bill, and the fix list when the widget won't show.

Is Gorgias AI Cheaper Than Zendesk AI? Pricing Compared (2026)
14 min read· Jul 1, 2026

Is Gorgias AI Cheaper Than Zendesk AI? Pricing Compared (2026)

Gorgias Automate vs Zendesk AI agents on price — per-resolution rates, the Gorgias ticket double-count, Zendesk's May 2026 restructure, a worked cost example at the same volume, an

Zendesk vs. Gorgias (2026): Which Is Cheaper, and Which Fits Your Team?
11 min read· Jun 23, 2026

Zendesk vs. Gorgias (2026): Which Is Cheaper, and Which Fits Your Team?

Zendesk vs. Gorgias in 2026 — general-purpose scale vs. Shopify-native e-commerce support. Real pricing (per-agent vs per-ticket), the crossover point, and the AI gap.

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