Gorgias
133 articles in Gorgias
Back to blog homeHow Does Gorgias Work With Shopify? Setup, Order Actions and Pricing (2026)
How Gorgias works for Shopify stores: why it's built for Shopify, how to connect it, what order data lands in the ticket, in-ticket refunds/cancels/edits, multi-store, the AI Agent
Is Gorgias Down? How to Read the Status Page and Its Outage History (2026)
Check status.gorgias.com the right way: the 77 components, the real incident history, and how to tell a Gorgias outage from your own broken integration.
Is Gorgias a CRM? No, Here's What It Is Instead (2026)
No — Gorgias is an ecommerce help desk, not a CRM. Here's the difference between a help desk and a CRM, what customer data Gorgias actually stores, why people call it a 'support CR
What Are the Best Gorgias Alternatives in 2026? Cheap and Free Options Priced
Gorgias alternatives with 2026 prices, the cheap and free options for Shopify stores, and which one fixes which complaint. Every price checked September 20, 2026.
Is Gorgias Worth It in 2026? Pricing, Pros, Cons and Who It's For
An honest 2026 Gorgias review — what the ecommerce help desk is great at (deep Shopify integration, revenue tracking, AI Agent for WISMO) vs the real frustrations (ticket-based pri
How Does the Gorgias AI Agent Work in 2026? Sources, Handover, AI Agent 3.0 and Cost
What the Gorgias AI Agent reads, how it decides to reply or hand over, what AI Agent 3.0 changed, and what an automated interaction costs in 2026.
What Is Gorgias as a Customer Service Platform? Features, Pricing and Fit (2026)
How Gorgias works as a customer service platform for ecommerce — unified inbox, Shopify order actions, macros & rules, AI Agent, campaigns, and revenue analytics. Who it fits, and
How Much Does Gorgias Cost in 2026? Plans, Ticket Overages and AI Agent Pricing
An honest breakdown of Gorgias pricing in 2026: the Starter, Basic, Pro, Advanced and Enterprise ticket-based plans, per-ticket overages, and the AI Agent per-resolution cost (~$0
What Is Gorgias? The Ecommerce Help Desk, Its AI Agent and Pricing (2026)
What Gorgias is, who makes it, and what it does — the help desk built for Shopify and ecommerce: unified ticketing, order data in the ticket, AI Agent, chat & campaigns, pricing at
What Is Gorgias Chat (gorgias.chat)? Setup, Settings, Cost and Fixes in 2026
What gorgias.chat is, how to set up the chat widget, every Preferences setting, what a chat costs on your bill, and the fix list when the widget won't show.
Is Gorgias AI Cheaper Than Zendesk AI? Pricing Compared (2026)
Gorgias Automate vs Zendesk AI agents on price — per-resolution rates, the Gorgias ticket double-count, Zendesk's May 2026 restructure, a worked cost example at the same volume, an
Zendesk vs. Gorgias (2026): Which Is Cheaper, and Which Fits Your Team?
Zendesk vs. Gorgias in 2026 — general-purpose scale vs. Shopify-native e-commerce support. Real pricing (per-agent vs per-ticket), the crossover point, and the AI gap.
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