Guides
235 articles in Guides
Back to blog homeHow to Migrate to Zendesk from Intercom (Step-by-Step Guide)
A step-by-step guide to migrating from Intercom to Zendesk — map Intercom's conversation model to tickets, choose your route (native data importer, CSV, or a third-party service fo
How to Migrate to Zendesk from Freshdesk (Step-by-Step Guide)
A step-by-step guide to migrating from Freshdesk to Zendesk: audit your data, pick a migration route (Data importer, CSV, or a third-party service), map fields, run a demo, verify,
How to Connect Your Knowledge Sources (Notion, Slack, Zendesk) to an AI Support Agent
A step-by-step guide to connecting your knowledge — Zendesk Help Center, Notion, Confluence, Slack, docs and websites — to an AI support agent so it answers from YOUR content, cite
How to Connect Gmail or Outlook to Zendesk (Step by Step)
Connect Gmail, Google Workspace, or Outlook/Microsoft 365 to Zendesk so support email becomes tickets. Add a support address, set up forwarding or the connector, fix SPF/DKIM/DMARC
How to Connect Aircall with Zendesk (Step by Step)
A step-by-step guide to the Zendesk Aircall integration — install the official Aircall for Support app, authorize it, enable the CTI in the agent workspace, configure call-to-ticke
How to Connect WhatsApp to Zendesk (Step by Step)
A step-by-step guide to the Zendesk WhatsApp integration — requirements, Meta Business verification, connecting your WhatsApp Business number in Admin Center, the 24-hour window an
How to Connect Notion with Zendesk (Step by Step)
An honest, step-by-step guide to connecting Notion with Zendesk — the official Notion link-preview integration, Zapier/Make/Unito connectors to sync tickets, and using Notion as an
How to Integrate Zendesk with Microsoft Teams (Step by Step)
A step-by-step guide to the Zendesk Microsoft Teams integration: install the Zendesk for Teams app, authorize OAuth, set up channel ticket notifications via triggers, create ticket
How to Integrate Zendesk with HubSpot (Step by Step)
Connect Zendesk to HubSpot step by step: install the integration, authorize with OAuth, sync tickets to the contact timeline, optionally sync contacts and companies, then test. Who
How to Integrate Zendesk with Shopify (Step by Step)
Step-by-step guide to the official Zendesk Shopify integration — install the free app, connect your store, show order data in the ticket sidebar, add multiple stores, enable refund
How to Integrate Zendesk with Slack (Step by Step)
Step-by-step guide to the Zendesk Slack integration: install the app, authorize OAuth on both sides, add it to channels, set up triggers for ticket notifications, create tickets fr
How to Integrate Zendesk with Salesforce (Step by Step)
A step-by-step guide to the official Zendesk Salesforce integration: connect via OAuth, set up data sync (accounts/contacts), ticket sync to Salesforce cases, the Salesforce app in
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Shopify
Stripe
Slack
Notion
Google Workspace
Confluence