Front
131 articles in Front
Back to blog homeHow Does the Macha × Front Integration Work? AI Agents for Shared-Inbox Teams (2026)
How Macha layers AI agents on top of Front: 15 tools across conversations, contacts, custom fields, tags and teammate routing, API-token setup in minutes, webhook triggers, and @me
How Do Front Snooze, Reminders and Follow-Ups Work? (2026)
How Front's follow-up system works: snooze-until, reminders, Send & Snooze, custom snooze times, and auto-follow-up rules — the workflow that stops threads slipping through the cra
How Does Front Collision Detection Work? Presence and Status Colors Explained (2026)
How Front's real-time collision detection and presence work: seeing who's viewing or replying, the participants menu, teammate status colors, shared drafts, and how they stop two p
How Do Front Teammates, Roles and Permissions Work? (2026)
How Front teammates, teammate groups, roles and permissions work: seats and per-seat billing, member vs admin vs custom roles, inbox access scope, and why granular permissions are
How Do Front Webhooks Work? Application vs Rule Webhooks, Signing and Rate Limits (2026)
How Front webhooks work: application vs rule webhooks, event payloads, signature verification, 5-second timeout and 3 retries, plus the Plugin SDK for sidebar apps and Front API ra
Front Tags vs Statuses vs Assignment: What's the Difference? (2026)
How Front tags, conversation statuses (open, snoozed, archived, trash, spam), and assignment work together to organize a shared inbox — plus what each one means for analytics and w
How Does the Front API Work? Auth, Rate Limits and Core Endpoints (2026)
The Front API reference: Bearer-token and OAuth auth, token scopes, per-plan rate limits, the core endpoints (conversations, messages, contacts, drafts), and webhooks — with a real
Front Rules vs Sequences vs Macros vs Templates: Which to Use (2026)
The decision guide to Front automation: reactive rules, outbound sequences, one-click macros, manual message templates, and where an AI layer fits — with plan gating, limits, and m
How Do You Cancel Front? Steps, Seats and Refunds (2026)
The real steps to cancel a Front subscription: where the button lives, why payments are non-refundable, why you can't reduce seats mid-term, annual prepay, and how to export first.
Is Front's AI Any Good? Honest Review of Copilot and Autopilot (2026)
An honest, review-backed verdict on Front's AI: how Copilot, Autopilot and Smart QA actually perform, what reviewers complain about, the per-conversation add-on math, and where it fa
Is Front Worth It in 2026? Pricing, AI Add-ons and Who It Fits
A balanced 2026 Front app review: Front is worth it when it's your primary inbox and channels are core — but the per-seat bill bites fast, and key support features are gated to pri
What Changed in the New Front Redesign, and How Do You Cope? (2026)
What the 'New Front' redesign changed: more clicks per action, weaker dark-mode contrast, removed thread-count and notification affordances — plus the pricing shift. The settings t
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