Gorgias

12 min read· Jul 6, 2026

Gorgias for Shopify: The Complete Guide (2026)

How Gorgias works for Shopify stores: why it's built for Shopify, how to connect it, what order data lands in the ticket, in-ticket refunds/cancels/edits, multi-store, the AI Agent

14 min read· Jul 6, 2026

Is Gorgias Down? How to Check Gorgias Status (and What to Do)

Is Gorgias down? Check status.gorgias.com, read the component and region status, subscribe, rule out your own network, check Shopify status separately, and know what to do during a

13 min read· Jul 6, 2026

Is Gorgias a CRM? (Gorgias vs a CRM, Explained)

No — Gorgias is an ecommerce help desk, not a CRM. Here's the difference between a help desk and a CRM, what customer data Gorgias actually stores, why people call it a 'support CR

17 min read· Jul 6, 2026

Best Gorgias Alternatives (2026)

The best Gorgias alternatives for ecommerce and DTC support in 2026 — Zendesk, Freshdesk, Help Scout, Re:amaze, Richpanel, eDesk, Kustomer, Gladly and Tidio/Crisp — with real G2/Ca

13 min read· Jul 6, 2026

Gorgias Review (2026): Pros, Cons & Who It's For

An honest 2026 Gorgias review — what the ecommerce help desk is great at (deep Shopify integration, revenue tracking, AI Agent for WISMO) vs the real frustrations (ticket-based pri

13 min read· Jul 6, 2026

Gorgias AI Agent Explained (2026): What It Does & Costs

How Gorgias's AI works in 2026 — the AI Agent for ecommerce, the Automate add-on, how it uses Shopify and order data, the per-resolution pricing and double-billing nuance, real per

12 min read· Jul 6, 2026

Gorgias as a Customer Service Platform: A Complete Overview (2026)

How Gorgias works as a customer service platform for ecommerce — unified inbox, Shopify order actions, macros & rules, AI Agent, campaigns, and revenue analytics. Who it fits, and

12 min read· Jul 6, 2026

Gorgias Pricing Explained (2026): Plans, Tickets & AI Costs

An honest breakdown of Gorgias pricing in 2026 — the Starter, Basic, Pro, Advanced and Enterprise ticket-based plans, per-ticket overages, and the AI Agent per-resolution cost (~$0

11 min read· Jul 6, 2026

What Is Gorgias? The Ecommerce Help Desk Explained (2026)

What Gorgias is, who makes it, and what it does — the help desk built for Shopify and ecommerce: unified ticketing, order data in the ticket, AI Agent, chat & campaigns, pricing at

13 min read· Jul 6, 2026

Gorgias Chat Explained (2026): Live Chat & AI for Ecommerce

What Gorgias Chat is and how it works: the live chat widget inside the Gorgias ecommerce helpdesk, Shopify order context, automation, chat campaigns, the AI Agent, business hours,

14 min read· Jul 1, 2026

Gorgias AI vs Zendesk AI: Pricing Compared (2026)

Gorgias Automate vs Zendesk AI agents on price — per-resolution rates, the Gorgias ticket double-count, Zendesk's May 2026 restructure, a worked cost example at the same volume, an

11 min read· Jun 23, 2026

Zendesk vs. Gorgias (2026): General-Purpose vs. E-commerce

Zendesk vs. Gorgias in 2026 — general-purpose scale vs. Shopify-native e-commerce support. Real pricing (per-agent vs per-ticket), the crossover point, and the AI gap.