Front
131 articles in Front
Back to blog homeFront vs Spark Mail (2026): Which Team Inbox Should You Pick?
Front vs Spark Mail compared: pricing, shared inbox depth, automation, channels and onboarding. Spark's lighter team email vs Front's full customer-ops platform — and who each fits
Front vs Hiver (2026): Which Shared Inbox Should Your Team Pick?
Front replaces your inbox with its own UI; Hiver lives inside Gmail. A balanced 2026 comparison of pricing, shared-inbox depth, automation, channels and onboarding — plus who shoul
Can't Log Into Front? Fixes for Passwords, SSO and the iPhone Edge Error (2026)
Can't log into Front? A troubleshooting checklist for email/password vs SAML SSO (Okta, Google, Office 365), the iPhone 'You can't get there from here' Outlook error, password rese
What Channels Does Front Support? Email, Chat, SMS, WhatsApp, Social and Voice (2026)
How Front channels work: email, Front Chat, SMS, WhatsApp, Instagram, Facebook and voice all feeding one shared inbox — native connect vs forwarding, the per-channel quirks, and wh
How Does Front Calendar Work? Scheduling from the Inbox (2026)
How Front Calendar works: connect Google or Office 365, share availability, add scheduling links and video conferencing without leaving the inbox — plus the real gaps (no co-organi
How Does Front Search Work? Operators, Filters and Trash/Spam Scopes (2026)
How Front search works: the full operator list, the in:comments gotcha (comments and trash aren't searched by default), is:trashed / is:spam scopes, exact phrases and exclusions, a
How Does Front Live Translation Work? Inbound, Outbound and Limits (2026)
How Front's AI Translate works: inbound detect-and-translate banners, outbound composer translation, supported languages, the 1500/day limit, where it surfaces, and the global-supp
How Does Front Analytics Work? Reports, Metrics and Plan Limits (2026)
How Front analytics works: the Workload, Team performance, Tags, Resolution and Time goals (SLA) reports, 'new conversations' vs 'resolutions', what's plan-gated, and the sequence-
How Much Does Front AI Cost in 2026? Autopilot, Copilot, Smart QA and Smart CSAT Explained
What Front AI does in 2026: Autopilot at $0.05 to $0.89 a conversation, Copilot at $20 a seat, Smart QA and Smart CSAT on Enterprise only, plus what each one cannot do.
How Do Front Sequences Work? Limits, Setup and Stop-on-Reply (2026)
How Front sequences work: multi-stage outbound email, {{ }} personalization, auto-follow-up, stop-on-reply, the 200-recipient and 10-stage limits, the personal-channel requirement,
How Does Front's Knowledge Base Work? Setup, Publishing and Plan Limits (2026)
How Front's knowledge base works: article structure, the draft/publish flow, categories and sections, multilingual help centers, feeding self-service and AI grounding — plus where
How Do SLA Rules Work in Front? Time Goal Rules Explained (2026)
How Front SLA (time goal) rules work: reply vs resolution time goals, business hours, breach tags and escalation, and why formal SLA-attainment reporting is gated to larger (50+ se
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