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Gorgias

All posts969 Zendesk216 Freshdesk177 Gorgias134 Front124 Intercom30 AI Agents221 Comparisons136 Guides235

134 articles in Gorgias

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Zendesk vs. Gorgias (2026): General-Purpose vs. E-commerce
11 min read· Jun 23, 2026

Zendesk vs. Gorgias (2026): General-Purpose vs. E-commerce

Zendesk vs. Gorgias in 2026 — general-purpose scale vs. Shopify-native e-commerce support. Real pricing (per-agent vs per-ticket), the crossover point, and the AI gap.
How to Use Gorgias Custom Forms for Warranty Claim Cases (2026)
10 min read· Jun 22, 2026

How to Use Gorgias Custom Forms for Warranty Claim Cases (2026)

A practical 2026 guide to capturing warranty-claim info in Gorgias — set up a Contact Form, collect order number, proof of purchase, photos and issue type, then tag, route and reso

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