Gorgias

9 min read· Jul 15, 2026

Gorgias Webhooks & HTTP Integration Explained

How Gorgias HTTP Integrations and webhooks actually work: where they live in Settings, request payloads and template variables, retry and timeout behavior, wiring HTTP actions into

9 min read· Jul 15, 2026

Gorgias AI Agent: Is It Any Good? (Real Merchant Reviews)

An honest, review-backed verdict on the Gorgias AI Agent: hallucinations and fake discount codes, wrong auto-closes, weak Automate deflection, the help-center↔AI toggle confusion,

9 min read· Jul 15, 2026

How to Cancel Gorgias (and What About Refunds?)

How to cancel Gorgias: the exact Billing & usage path, why there's no one-click cancel button, the 30-day notice and no-refund policy on annual plans, and the escalation path when

9 min read· Jul 15, 2026

Gorgias vs Zendesk: What Reddit Actually Says (2026)

An honest, Reddit-sourced verdict on Gorgias vs Zendesk for ecommerce: the ecommerce-native inbox merchants love, the billing shock and Shopify-dependency they warn about, and a co

8 min read· Jul 15, 2026

Is Gorgias Worth It? An Honest 2026 Buyer's Take

A balanced, merchant-sourced verdict on whether Gorgias is worth it in 2026: where it earns its price, where the bill bites, break-even store size, and the honest trade-offs from r

9 min read· Jul 15, 2026

How Much Does Gorgias Really Cost? (The Overage & True-Cost Guide)

Gorgias sticker prices start at $10, but the real bill comes from billable-ticket overages, reopened/spam tickets, dual-billed AI resolutions, and per-ticket SMS. A merchant-honest

9 min read· Jul 15, 2026

Gorgias AI Double-Billing Explained (Resolution + Ticket) vs Per-Action AI

Why an AI-resolved Gorgias conversation can be billed twice — the ~$0.90–1.50 AI resolution plus a billable helpdesk ticket — and how per-action AI credits change the unit economic

9 min read· Jul 15, 2026

Gorgias Automate vs an AI Agent Layer: The Real Cost

An honest, first-party cost model: Gorgias Automate's resolution-based billing (per automated interaction) vs Macha's per-action credits — with ecommerce WISMO, returns, and subscr

10 min read· Jul 14, 2026

Best Gorgias Competitors (2026): The Ecommerce Helpdesk Landscape

A segment map of the Gorgias competitor landscape — ecommerce-native, CRM-style, SMB-chat and marketplace-focused help desks (Kustomer, Richpanel, Re:amaze, eDesk, Tidio, Help Scou

10 min read· Jul 14, 2026

Gorgias vs Zoho Desk (2026)

An honest, ecommerce-focused comparison of Gorgias and Zoho Desk: pricing (with current numbers), Shopify depth, AI and automation, channels, and a clear verdict on which help desk

10 min read· Jul 14, 2026

Zendesk for Ecommerce vs Gorgias: The Honest Take

An honest, ecommerce-focused Gorgias vs Zendesk comparison: Zendesk's Shopify-app depth and marketplace scale against Gorgias's native ecommerce actions. Real pricing as of capture

10 min read· Jul 14, 2026

Gorgias vs DelightChat (2026): WhatsApp-First vs Shopify-First

A balanced Gorgias vs DelightChat comparison for ecommerce: real pricing as of capture, Shopify depth, AI and automation, channels, and a clear who-should-pick-which verdict.