Gorgias

9 min read· Jul 14, 2026

Gorgias vs eDesk (2026): Marketplaces vs Shopify

Gorgias vs eDesk compared for ecommerce: pricing (as of capture), Shopify vs Amazon/eBay marketplace depth, AI and automation, channels, and a clear who-should-pick-which verdict.

11 min read· Jul 13, 2026

Gorgias vs Help Scout (2026): Which Help Desk Fits Your Store?

An honest, ecommerce-focused Gorgias vs Help Scout comparison: pricing (as of capture), Shopify depth, AI and automation, channels, and a clear who-should-pick-which verdict.

10 min read· Jul 13, 2026

Gorgias vs Kustomer (2026): Which for Ecommerce CX?

Gorgias vs Kustomer compared for ecommerce: pricing models, Shopify depth, AI and automation, channels, and onboarding — with an at-a-glance table and a clear verdict on who should

9 min read· Jul 13, 2026

Gorgias vs Re:amaze (2026): Which Ecommerce Help Desk Fits Your Store?

A balanced Gorgias vs Re:amaze comparison for ecommerce teams: real pricing as of capture, Shopify depth, AI and automation, channels, and a clear who-should-pick-which verdict.

10 min read· Jul 13, 2026

Gorgias vs Richpanel (2026)

Gorgias vs Richpanel for ecommerce support: self-service portal, Shopify depth, AI automation, channels and real pricing — with an at-a-glance table and a clear who-should-pick-whi

10 min read· Jul 13, 2026

Gorgias vs Tidio (2026): Ecommerce Helpdesk vs SMB Chat

A balanced Gorgias vs Tidio comparison for ecommerce: pricing as of capture, Shopify depth, AI and automation, channels, and a clear who-should-pick-which verdict.

10 min read· Jul 12, 2026

Gorgias Login Guide & Troubleshooting: Session Expired, SSO, and "Can't Log In"

How to sign in to Gorgias by email or SSO, reset your password, and fix the real login errors: 'session has expired' (multi-tab), 'pk is not a valid integer' (Outlook links), and '

10 min read· Jul 12, 2026

Gorgias Voice Explained (Phone Support for Ecommerce)

How Gorgias Voice works as a built-in phone channel: call-to-ticket, IVR menus, routing, and per-ticket pricing — plus the honest limits and who actually needs it.

10 min read· Jul 12, 2026

Gorgias Quick Responses & Macros vs Rules (When to Use Which)

A decision framework for Gorgias automation: when to reach for a Macro, a Rule, a Flow, or an AI agent — with an ecommerce comparison table, honest limits, and real menu paths.

9 min read· Jul 12, 2026

Gorgias SKU Generator & Merchant Tools Explained

What the free public Gorgias SKU Generator does, how it works, and the in-app Shopify merchant tools — order actions, refunds, discount-code generation — plus where each one stops.

10 min read· Jul 12, 2026

Gorgias Automate & Convert Add-Ons Explained

A plain guide to Gorgias' two paid add-ons: Automate (AI Agent / self-service) and Convert (on-site conversion campaigns) — what each does, how each is billed, the Shopify gating,

10 min read· Jul 11, 2026

Gorgias Users, Teams & Permissions Explained

A clear guide to Gorgias users and seats: the six roles from Observer to Account Owner, how Teams scope assignment, the seat-vs-ticket billing model, and where the native permissio