Guides
363 articles in Guides
Back to blog homeWhere Do You Find and Create a Front API Token? (2026)
The exact click-path to create a Front API token (Settings > Developers > API tokens), how scopes and read/write/delete/send permissions work, why tokens can't be regenerated, and
Where Is My Freshdesk API Key? How to Find, Use and Reset It
The exact click-path to your Freshdesk API key in Profile Settings, why it's reCAPTCHA-gated, how to use it for HTTP Basic auth, when to reset it, and per-agent security hygiene.
How Do You Create a Ticket with the Freshdesk API? (2026)
A working POST /api/v2/tickets walkthrough: required fields, status/priority/source values, a real curl example, file attachments via multipart, custom fields with cf_, error codes
How Do You Lower Your Front Bill in 2026 Without Losing Coverage?
Practical ways to cut your Front bill: right-size seats (deactivate vs pay), avoid the tier cliff, skip AI add-ons you don't need, consolidate inboxes — and where per-action AI cha
How to Set Up a Webhook in Freshdesk (2026): Plans, Placeholders, Payloads and Why Webhooks Get Dropped
Build a Freshdesk webhook end to end: the rule, placeholders, Simple vs Advanced payloads, API loop-back, plan gates, and the rate limit that drops webhooks.
How Do You Run and Build Reports in Freshdesk? Curated vs Custom (2026)
A step-by-step guide to Freshdesk reports: run curated reports, build custom ones, apply filters, read the widgets, and know the plan gating — plus where native analytics stops.
How Do You Schedule and Export Reports in Freshdesk? (2026 Guide)
Step-by-step guide to exporting and scheduling Freshdesk Analytics reports: export-to-email, recurring email schedules, PDF vs CSV vs XLSX, plan gating, and where the native featur
How Do You Export Data From Gorgias? CSV, API and the 2026 Limits
A practical guide to exporting Gorgias data: the CSV view export and its hard limits (no notes/events/social, 30-day message cap, 100k–1M ticket caps), the REST API alternative, an
How Do You Import Tickets and Contacts Into Gorgias? (2026)
A practical guide to importing tickets and contacts into Gorgias: the native importer's real limits (up to 2 years, status mapping, comment caps), the CSV/API bulk route for volume
How Do You Block Spam in Freshdesk? Spam Action, Domain Rules and CAPTCHA (2026)
Block spam email in Freshdesk: mark tickets as spam, understand the proactive spam filter, auto-route junk with Ticket Creation (Dispatch'r) rules, and block a whole domain — plus
What Are the Best Gorgias Migration Tools in 2026? Cost and Downtime Compared
Compare the three ways to migrate to Gorgias — Help Desk Migration, native importers, and API/CSV — with a cost and downtime table, what records port cleanly, and what you rebuild
What Are the Best Front Migration Tools in 2026?
The three ways to migrate to or from Front (Help Desk Migration, Front's Support-gated export, and API/CSV) compared on cost, downtime, and what actually survives, plus what you
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