Shopify
Stripe
Slack
Notion
Google Workspace
Confluence
All articles
1341 articles
Back to blog home
Front Calendar Not Working? Fixes for Cancellations, Co-Organizers and Group Calendars
Deleting a Front meeting sends no cancellation, there's no co-organizer support, and Office 365 group calendars don't sync. A causes-to-fixes checklist with honest workarounds and
How Do You Triage and Route Support Tickets by Topic With AI?
Build an AI agent that reads every new ticket, classifies the topic, sets priority and sentiment, tags it, and routes it to the right group — on your existing Zendesk. A real walkt
How Do You Change Your Freshdesk Portal URL to a Custom Domain?
A step-by-step guide to changing your Freshdesk portal URL to a custom domain: the Admin path, the CNAME record, the SSL certificate wait, and the SEO/redirect gotchas that break l
Why Are Gorgias Macro Variables Not Populating? 6 Fixes (2026)
A ranked checklist for when Gorgias macro variables render blank or literally: insert via the picker, exact-match variable paths, the right HTTP-integration ID, linked Shopify data
Why Is My Front Salesforce or HubSpot Integration Not Working?
Front integration broke? Fix Salesforce credential and request-limit errors, HubSpot one-way sync confusion, missing sidebar data and mapping issues — an ordered reconnect checklis
How Do Triggers Run AI Agents Automatically? Events, Webhooks and Schedules
Triggers are how a Macha agent runs without a human. The three types — events, webhooks and schedules — explained, with real examples and watch-outs.
How Do You Customize the Freshdesk Customer Portal? Themes, Domain and CSS (2026)
A step-by-step guide to customizing the Freshdesk customer portal: brand colors and logo, themes, a custom domain with CNAME, advanced CSS/layout, and a before/after — plus where t
Why Are Gorgias Emails Going to Spam or Not Sending? DKIM, SPF and DMARC Fixes (2026)
A ranked checklist for when Gorgias emails land in junk or never arrive: verify your custom domain with SPF & DKIM, wait out 72h DNS propagation, dodge common DKIM-key mistakes, an
Why Is the Front Mobile App Not Working? Android Freezing, Missing Send & Archive and SSO Fixes (2026)
Front's Android app freezing after an update, no Send & Archive when Send & Snooze is on, or an Office 365 SSO login error? A causes-to-fixes checklist with workarounds and when to
How Does Multi-Agent Delegation Work in Macha? Sub-Agents Up to 3 Levels Deep
How Macha builds multi-agent AI customer support — a lead agent delegating to specialist sub-agents, up to 3 levels deep, with the guardrails that keep it safe.
How Do You Set Up Round-Robin Assignment in Freshdesk? (2026)
A step-by-step guide to Freshdesk automatic ticket assignment: enable round-robin under Group Properties, compare it to load-based and skill-based routing, and see where each lives
Why Are Shopify Orders Not Syncing in Gorgias? 6 Fixes (2026)
A ranked fix-it checklist for when the Gorgias sidebar shows no Shopify order data: email-mismatch and merging customers, the 10-recent-order cap, the Update App Permissions resync
Page 62 of 112