What Are the Best HappyFox Alternatives in 2026? 10 Scored, With Real Prices

The best HappyFox alternative for most teams is Jira Service Management, which scores 29 out of 30 on our rubric, is free for three agents and costs $20 an agent a month on Standard; on the customer support branch, LiveAgent (26/30, from $15 an agent) gives the most product per dollar. At ten agents and 500 AI resolutions a month, the ten alternatives cost from $230 on Zoho Desk Professional to $1,280 on Zendesk Suite Team, against $405 for HappyFox itself.

Macha publishes this page. Macha is not a help desk and is not one of the ten, so it is absent from the ranking and appears once, in a clearly marked section near the end. Every seat and AI rate here was read on the vendor's own live page, forced to the US region, on 22 September 2026, with one labeled exception.

Which HappyFox alternatives score highest? (prices checked 22 September 2026)

Legend: ✅ native · ➕ configurable, you build it · ✖ not a focus.

HappyFox scores 21 and would make its own list. It loses points on published tiers and self-serve buying, not on capability, and it is the only product in the table that genuinely covers both branches from one vendor.

What does HappyFox actually cost, and why do teams look elsewhere?

The pricing page publishes nine starting points and no plans. Every tier detail sits behind a See Pricing click, and the numbers on the page are the floors:

Three things follow from that shape, and they are what drives this search.

The floor is not the bill. HappyFox's own FAQ says agents are capped at five on the Basic plan and unlimited above it, and that annual billing saves 20%, so $24 is an annual rate on a plan most teams outgrow immediately. Adding HappyFox AI at $14 an agent puts the real per-agent number closer to $38 before any chatbot resolutions.

Nine products means nine decisions. A team that bought Help Desk and later wanted ITSM ends up pricing Service Desk separately, and a team that wanted an AI agent prices HappyFox AI, Autopilot and Chatbot separately from each other. That is a coherent way to sell software; it is also why a single-product alternative often ends up cheaper and simpler.

It's demo-led. There is a 14-day trial with no credit card, which is real, but every price on the page is next to a Get a Demo button rather than a checkout.

Worth naming the incentive, because it explains all nine lines: per-agent pricing earns the vendor more as you hire, per-resolution pricing earns more the more the AI closes, and a vendor selling both has an interest in your team growing and your automation growing. Nothing about that is dishonest. It does mean you should price the whole stack you'd actually run, not the headline product.

Which branch are you in?

Answer this before reading the list, because the two branches barely overlap.

• Replacing HappyFox Help Desk (customer support, email and chat, a knowledge base, SLAs): read LiveAgent, Help Scout, Zoho Desk, Freshdesk, Zendesk and Front.
• Replacing HappyFox Service Desk (employee requests, assets, approvals, change management): read Jira Service Management, Freshservice, ManageEngine ServiceDesk Plus and SolarWinds Service Desk.
• Replacing HappyFox Contact Center Suite (voice-led, CCaaS): none of the ten is a like-for-like swap. LiveAgent has a call center and IVR from $29 a seat; everything else here treats voice as a channel rather than the product.

Our explainer on help desk versus service desk is the background reading if the branch itself is the question.

What does a real month cost at 10 agents and 500 AI resolutions?

Every row uses the cheapest plan on that vendor's own price list that carries its AI, annual billing where offered, ten agents and 500 AI resolutions a month.

Four notes before anyone quotes that.

HappyFox is mid-table on price, not expensive. At ten agents and 500 chatbot resolutions it lands at $405, cheaper than six of the ten. If cost is your only complaint, Zoho Desk, ManageEngine and LiveAgent are the three that genuinely undercut it; the rest do not.

The IT branch is where the money is. Freshservice Pro and SolarWinds Advanced both land at $990 because the process features you're replacing (problem, change, release and asset discovery) sit two tiers up. Jira Service Management Premium does the same work for $514 with a virtual service agent included.

"Included" is doing a lot of work in the AI column. Zoho, ManageEngine, LiveAgent, SolarWinds and Jira Service Management all bundle AI into the seat, which is comfortable to buy and impossible to audit. Help Scout, Front and Jira's Customer Service AI Agent publish a unit rate, as does Zendesk, and a published rate is the only kind you can forecast. Zendesk bills per automated resolution, and the $1.50 in our cost model is the committed rate on its own pricing page. Our explainer on what deflection rate really measures covers why those definitions differ so much.

Front's $25 is the least certain figure here. Autopilot is priced "starting at $0.05 per conversation", and a starting price is a floor rather than a rate. That block is also only visible in a browser.

How were the HappyFox alternatives scored?

Most pages ranking for this search are published by someone selling one of the products on them; on this SERP, positions one and two are both rival vendors' comparison pages. Ours is no exception, which is why the scoring below is printed in full, with every score visible.

Six criteria, each scored 0 to 5, for a maximum of 30. A product needs 18 out of 30, or 60%, to qualify. The ten highest scorers get a full entry, and everything else we scored is named at the end with its number. Ties are broken by process depth, because that is the fork a HappyFox buyer is standing at, then by the independent review base, then by entry cost.

Three scores that look wrong at a glance and aren't. Jira Service Management takes 29, the highest score anywhere in this research, because it is the only product here that publishes a full tier table, a free plan, a per-resolution AI rate and asset object counts on one page. Help Scout takes 2 for process depth and still scores 25, because it is deliberately not a ticket queue and everything else about it is transparent. And HappyFox itself scores 21, which qualifies: its problem on this rubric is that it publishes starting points instead of plans, not that the product is weak.

Macha is not scored here. It is not a help desk, and putting a non-help-desk on a help-desk rubric would rig the table in one direction or the other.

What are the ten best HappyFox alternatives?

1. Jira Service Management, the strongest all-round swap

Best for: teams replacing HappyFox Service Desk, especially where the rest of the company already lives in Jira.

Key features: incident, problem, change, release and asset management; a customer portal with email, Slack and Teams intake; Rovo Agents, search and chat with 250, 700 and 1,500 credits per user a month by tier; a virtual service agent on Premium; a free tier for three agents with unlimited customers.

Pros: it publishes more on one page than anyone else here, including an AI unit rate. Atlassian's own comparison table prints "Included. $1 per resolution" against the Customer Service AI Agent on Standard, Premium and Enterprise, and Premium bundles 1,000 assisted conversations a month for the internal virtual service agent. Free forever for three agents is a real starting point. It suits teams who want the process depth of a service desk without the implementation of one.

Where it falls short: two AI products with two billing behaviors on one page is confusing, and the internal virtual service agent is a Premium feature, so $20 Standard doesn't get it. Assets are capped by object count, 5,000 on Standard. At 4.3 from 986 G2 ratings it is the lowest-rated of the top four here. And if you are not already in the Atlassian ecosystem, the gravity that makes it good is missing.

Pricing: Free forever for 3 agents; Standard $20, Premium $51.42 per agent a month; Enterprise billed annually. Customer Service AI Agent $1 per resolution on every paid plan.

2. LiveAgent, the most product per dollar

Best for: teams replacing HappyFox Help Desk who also used the contact center, and who want email, chat, phone and messaging on one bill.

Key features: ticketing, live chat, knowledge base and customer portal from $15; AI Agents from Small and with full setup from Medium; call center and IVR, SLAs, SSO and custom roles from Medium; Facebook, Instagram, X, Viber, Telegram and WhatsApp on Large.

Pros: it publishes both the annual and the monthly rate side by side, which almost nobody here does, and it is the only product on this page that answers the Contact Center branch at a small-team price. 4.5 from 1,537 G2 ratings, and a 30-day trial with no card, the longest self-serve runway of the ten. Our LiveAgent explainer goes through the tiers.

Where it falls short: the interface is the most dated here and reviewers say so. There is no asset management, no change management and no approvals, so it answers the Help Desk branch and not the Service Desk one, which is why it scores 3 on process depth. AI Agents are bundled with no published per-resolution rate. Call center minutes are a separate telephony cost.

Pricing: Small $15, Medium $29, Large $49, Enterprise $69 per agent a month billed annually; $19, $35, $59 and $85 monthly. 30-day trial, no card.

3. Freshservice, the mid-market IT answer

Best for: teams replacing HappyFox Service Desk who want ITIL-shaped process without a long implementation.

Key features: incident and knowledge management from Starter; service catalog, SLA and on-call from Growth; problem, change, release, major incident and employee journeys on Pro; Freddy AI across the platform and bundled on Enterprise. Our Freshservice explainer covers the product and the pricing breakdown goes tier by tier.

Pros: the strongest independent evidence base of any dedicated ITSM product here, 4.6 from 1,355 G2 ratings, and Freshworks is a named Leader in the 2026 Gartner Magic Quadrant for ITSM Platforms per the claim on its own G2 listing. The Starter tier at $19 is the cheapest real entry to service management on this page.

Where it falls short: the process half you probably came for (problem, change and release) starts on Pro at $99, five times the headline price, which is why it ties with SolarWinds as the most expensive row in the cost model. Freddy AI Copilot is a further $29 an agent, and the pricing page publishes no session or resolution rate for the customer-facing AI agent, so you cannot forecast that line. Our Freshservice alternatives page covers the other direction.

Pricing: Starter $19, Growth $49, Pro $99 per agent a month billed annually; Enterprise custom with Freddy AI included; Freddy AI Copilot $29 per agent; 14-day trial.

4. Help Scout, if HappyFox was too much machinery

Best for: small support teams who bought HappyFox for the ticket queue and then wished it were just a shared inbox.

Key features: shared inboxes, Docs knowledge bases, an embeddable chat widget, saved replies, workflows and reporting; AI Answers for resolution and AI drafting for agents.

Pros: one of two products here that publishes both the seat rate and the AI rate on the same page, at $25, $45 and $75 per user with AI Answers at $0.75 per resolution and a three-month free trial on it. The free plan covers five users with one inbox and one Docs site, so a small team can run on it indefinitely. Our pricing breakdown goes tier by tier.

Where it falls short: it has almost no process depth, scoring 2, because that is the point of the product. No SLAs in the ITSM sense, no assets, no approvals and no change management, and no social or voice channel. If you used HappyFox's Service Desk at all, this is the wrong branch. Our Help Scout alternatives page covers the rest.

Pricing: Free for 5 users, 1 inbox and 1 Docs site; Standard $25, Plus $45, Pro $75 per user a month as displayed. AI Answers $0.75 per resolution.

5. ManageEngine ServiceDesk Plus, the price list nobody else publishes

Best for: asset-heavy IT teams replacing HappyFox Service Desk who would rather read a price than book a call.

Key features: incident, problem, change, release and project management; CMDB and asset discovery; a service catalog; multi-instance support for separate departments; Zia across the product.

Pros: it publishes a full annual grid by technician count and asset count across three editions, plus itemized add-ons (CMDB US$1,595 a year, change and release US$3,195, live chat US$65 per technician a year). The free edition genuinely covers five technicians. At ten agents on Professional it is the second-cheapest row in the cost model and it carries the full ITIL set.

Where it falls short: the AI is the weakest of the ten on the one thing this rubric measures. Zia is bundled into the seat with no published meter and no stated resolution behavior, so it scores 2. The interface is the most dated here alongside LiveAgent's, and 4.2 from 251 G2 ratings is both the lowest average and a thin base for a product this old. Several capabilities that other vendors bundle are priced add-ons on the lower editions, so the headline US$13 is rarely what you pay.

Pricing: Standard US$13, Professional US$27, Enterprise from US$67 per technician a month; free edition for 5 technicians on Standard; 30-day trial.

6. Zoho Desk, the cheapest complete desk

Best for: budget-constrained support teams, and anyone already running Zoho CRM or Zoho One.

Key features: omnichannel ticketing, a self-service portal, SLAs and blueprints; Zia across the product as Support Specialist and Resolution Expert agents; deep links into the rest of Zoho.

Pros: the cheapest paid seat of the ten and a free tier for three agents, and 4.4 from 7,947 G2 ratings is the largest review base on this page. At ten agents it is the cheapest row in the cost model by $40 a month, and it still carries a knowledge base, SLAs and omnichannel. Our Zoho Desk explainer has the product detail.

Where it falls short: we could not read its dollar prices at all. zoho.com serves our location in rupees from both a script and a real browser, so the figures below come from G2's pricing tab, which states it was last updated on 29 April 2026. Zia is bundled with no published per-resolution meter. And it is a customer support desk: assets and change management mean ManageEngine ServiceDesk Plus, a different Zoho-family product.

Pricing (from G2's pricing tab, last updated 29 April 2026, because zoho.com serves us rupees): Free $0 for up to 3 agents; Express $7, Standard $14, Professional $23, Enterprise $40 per user a month.

7. Freshdesk, the value-led generalist

Best for: teams replacing HappyFox Help Desk who want depth at a third of Zendesk's seat price and will do more configuration themselves.

Key features: omnichannel ticketing, automations and SLAs; a customer portal and knowledge base; Freddy AI Agent for answering customers and Freddy AI Copilot for drafting on Pro and above. Our Freshdesk against HappyFox comparison takes the head-to-head.

Pros: $19 a seat with a simple AI meter of 500 Freddy AI Agent sessions free, then $49 per 100, and 4.4 from 3,771 G2 ratings. It also gives you a sibling product on the IT branch, Freshservice, on the same vendor relationship, which is the closest structural match to what HappyFox was doing for you.

Where it falls short: Freshdesk has no free plan. The old "up to 10 agents, free forever" tier and the later 2-agent program are both gone, the free-plan URL returns a 404, and the only route in is a 14-day trial. The 500 complimentary Freddy sessions are once per account rather than monthly, Copilot is $29 an agent on Pro and above only, and the chat AI agent needs Freshdesk Omni. Our Freshdesk alternatives page is the other side.

Pricing: Growth $19, Pro $55, Enterprise $89 per agent a month billed annually; Freddy AI Copilot $29 per agent; Freddy AI Agent 500 free sessions once per account, then $49 per 100.

8. Zendesk, when governance matters more than cost

Best for: support organizations past about fifty agents that need routing, SLAs, reporting and governance handled for them.

Key features: omnichannel ticketing across email, chat, messaging, social and voice; the deepest business rules in the category; AI agents that resolve and a Copilot that drafts; the largest app marketplace here. Our Zendesk against HappyFox comparison takes the head-to-head.

Pros: 4.3 from 7,075 G2 ratings and 4.4 from 1,049 on Gartner Peer Insights, the deepest independent evidence on this page, and per-resolution AI billing with a monthly dollar allowance per seat ($2, $5 or $10 by plan since 18 May 2026, per Zendesk's help center; the pricing page's plan table lists it as 5 included automated resolutions per agent a month on Suite Team and 10 on Suite Professional). Zendesk's pricing page lists the resolution rate: $1.50 committed or $2.00 pay-as-you-go.

Where it falls short: it is the most expensive row in the cost model by $290, and the AI arithmetic is genuinely confusing: two allowance models run at the same time, and Copilot is a further $50 an agent. Like HappyFox's Help Desk, it is a customer support product; change management and a CMDB are things you build with custom objects. Our Zendesk alternatives roundup is the other side.

Pricing: Suite Team $55, Growth $89, Professional $115 per agent a month billed annually; automated resolutions $1.50 committed or $2.00 pay-as-you-go on the same page.

9. SolarWinds Service Desk, discovery without the ceremony

Best for: IT teams replacing HappyFox Service Desk whose real problem is knowing what they own.

Key features: incident, problem, change and release management; asset management, CMDB and network discovery; a service portal and catalog; a Virtual Agent from Advanced; AI incident summaries, guided solutions and runbook drafting on Premier.

Pros: unlimited requesters on every plan, so the license counts only technicians, and the $39 Essentials tier already includes change management and a CMDB, which most vendors gate two tiers up. 4.3 from 787 G2 ratings, and a 30-day fully functional trial. The plan feature lists are unusually specific about which AI capability sits on which tier.

Where it falls short: "Asset pricing available upon request" sits under all three plans, so the thing the product is best at is the thing you cannot price, and that is exactly the complaint that sent you looking. The Virtual Agent has no published rate. At $99 on Advanced it ties Freshservice for the most expensive row in the cost model.

Pricing: Essentials $39, Advanced $99, Premier $124 per technician a month billed annually; unlimited requesters; asset pricing on request; 30-day trial.

10. Front, for teams working the same thread

Best for: support teams where several people work one conversation and internal comments matter more than ticket fields.

Key features: shared inboxes across email, SMS and social; internal comments and shared drafts; rules and workflows; Copilot for drafting, Autopilot as the AI agent, Smart QA and Smart CSAT.

Pros: the highest satisfaction score on this page, 4.7 from 2,511 G2 ratings, and Autopilot at "starting at $0.05 per conversation" is by a distance the lowest AI unit rate found anywhere in this research. If the reason you're leaving HappyFox is that ticket fields get in the way of the conversation, this is the clearest change of philosophy on the list.

Where it falls short: the add-ons stack up. Copilot is $20 a seat a month, Smart QA another $20, Smart CSAT $10, with a $25 bundle for the last two. Starter at $25 a seat is single-channel, so omnichannel really starts at $65. It has no process depth in the ITSM sense, scoring 2, and the $0.05 rate is a floor that only appears in a browser.

Pricing: Starter $25 a seat up to 10 seats, Professional $65 up to 50 seats, Enterprise $105, billed annually; Copilot $20 a seat, Smart QA $20, Smart CSAT $10, bundle $25; Autopilot starting at $0.05 per conversation.

Which other tools were scored, and where did they land?

Three more products were scored on the same six criteria and fell outside the top ten.

• Intercom, 21/30. The clearest outcome-based AI bill in the category at $0.99 per Fin outcome, and 4.5 from 3,913 G2 ratings, held back by entry cost: $85 a seat annually on Advanced with a 50-outcome monthly minimum. Salesforce completed its acquisition of the company on 10 September 2026. If the AI is the whole reason you're moving, read it as an eleventh option.
• Deskpro, 18/30. Qualifies on the line. The widest channel list at the lowest tier and the only product here with a current on-premise edition, held back by agent minimums (Team $39 with a five-agent minimum, Professional $59 with ten) and 98 G2 ratings.
• Kayako, 12/30. Did not qualify. Kayako's pricing page now publishes one number, $1 per resolved ticket for its Kay AI agent, and no seat price at all for the platform behind it. It is the top-ranking page for the neighboring "kayako alternatives" search and it wrote the page that ranks first for this one.

Who should stay on HappyFox?

Two situations where none of the ten is an upgrade.

You genuinely use both branches. HappyFox is the only product in this comparison that sells a customer help desk and an IT service desk from one vendor with one commercial relationship. Replacing that means two contracts, two admin surfaces and two renewal dates, and the seat saving rarely covers it. Freshworks is the closest equivalent, with Freshdesk and Freshservice.

The Contact Center is load-bearing. If HappyFox Contact Center Suite is running your voice queue, nothing on this page except LiveAgent answers that at all, and LiveAgent is a call center attached to a help desk rather than a CCaaS platform.

What migrates from HappyFox, and what does not?

Budget a month of someone's time, and more if you are moving both branches.

Migrates cleanly: agents and teams, contact records, knowledge base articles as HTML, and ticket history as a flat export.

Migrates with work: canned responses and macros, SLA policies, and custom ticket fields, all of which every vendor models differently. Asset data is the hardest part of the IT branch: expect discovery to re-run from scratch on the new platform.

Does not migrate: automation rules and workflows, approval chains, and anything built against HappyFox's API or its Workflows product. Those are rewrites. So are your reporting baselines, because no two vendors count a "resolution" the same way.

What if the desk is fine and only the AI disappoints?

There's one more answer that isn't on the list, and it needs saying plainly because it's the one we sell.

If the ticketing works and the only frustration is the AI attached to it, you can add an agent layer instead of migrating. That's what Macha is: an AI agent layer that runs on top of the help desk a team already uses, never a replacement for it, and it's out of the ranking because it isn't a help desk and can't be scored as one. Every agent you build is set by you to reply to the customer, write an internal note for a human, or only change fields on the ticket. It's priced on monthly ticket volume, from $299 a month for 750 tickets, about $0.40 a ticket at every tier, with setup and monitoring by our team included on every plan. A ticket is one thread with one person, charged once however many replies it takes. Full detail is on our pricing page.

Where it falls short, in the same terms as everything above: Macha does not connect to HappyFox, so this is not a way to keep the desk you have. It runs on Zendesk, Freshdesk, Gorgias and Front, and on Intercom and HubSpot; the current list is on our integrations page. It also has no independent review base at all, zero G2 ratings as of 22 September 2026, no voice channel, and an agent does what its instructions say, so vague instructions make a vague agent.

The honest version for this reader: three of the ten above are desks we connect to, and all three are on the support branch. If you're replacing HappyFox Service Desk, none of the IT platforms on this page works with us today. Our piece on adding an AI layer instead of rip-and-replace makes the wider case, and our help desk roundup covers the support branch properly.

How we researched this

We checked every seat and AI rate on the vendor's own live page on 22 September 2026, in a real browser forced to the US region: US locale, New York timezone, English-US headers and the MaxMind geoip lookup stubbed. Every figure printed here starts with a dollar sign on the page it came from, except Zoho Desk's, which we label twice because zoho.com serves our location rupees from both a script and a browser.

We captured each pricing page ourselves. SolarWinds returns Access Denied to a default scripted request and was captured with full browser headers. G2 returns a 403 to every scripted request, so all thirteen G2 listings were read in a real Chrome session the same day. Gartner Peer Insights' ITSM market page rendered only its navigation for us, so we quote no Gartner rating for the IT branch and use G2 consistently throughout. HappyFox's G2 negative tags are all one or two mentions, too thin to describe as a pattern, so we don't. We did not build a help desk on any of these platforms for this guide, and we are not quoting benchmark results we did not run.

Frequently asked questions

How much does HappyFox actually cost? The pricing page publishes nine starting points rather than plans. Help Desk starts at $24 an agent a month, Service Desk at $49, Contact Center Suite at $99 and HappyFox AI at $14, and the chatbot is $0.33 per resolution. Its own FAQ says annual billing saves 20% and that agents are capped at five on the Basic plan, so the entry price is an annual rate on a plan most teams outgrow.

What is the cheapest HappyFox alternative? At ten agents and 500 AI resolutions a month, Zoho Desk Professional at $230, ManageEngine ServiceDesk Plus Professional at $270 and LiveAgent Medium at $290 are the only three that undercut HappyFox's own $405. Everything else on this page costs more.

Which HappyFox alternative is best for IT service management? Jira Service Management, which scored 29 out of 30 on our rubric and is the only product here that publishes a full tier table, a free plan for three agents and a $1-per-resolution AI rate on the same page. ManageEngine ServiceDesk Plus is the cheapest complete alternative, Freshservice the best-reviewed, and SolarWinds the strongest on asset discovery.

Which HappyFox alternative is best for customer support? LiveAgent for the most product per dollar, Help Scout for a small email-led team, Zoho Desk for the lowest price, Freshdesk for depth at a low seat price, and Zendesk when governance matters more than cost. Front is the one to read if your complaint is that ticket fields get in the way.

Is there a free alternative to HappyFox? Yes, four. Jira Service Management is free forever for three agents with unlimited customers, ManageEngine ServiceDesk Plus has a free edition for five technicians, Zoho Desk is free for three agents and Help Scout is free for five users with one inbox. HappyFox itself runs a 14-day trial with no credit card.

Does HappyFox have a free trial? Yes. Its pricing FAQ says every plan starts with a 14-day free trial with no credit card required, and you can upgrade at any time while downgrades take effect at the end of the billing cycle.

How do I compare AI costs between these tools? Convert everything to a cost per resolved conversation and read each vendor's definition of "resolved", because they differ. HappyFox's chatbot is $0.33 a resolution, Jira Service Management's Customer Service AI Agent $1, Zendesk $1.50 per verified automated resolution (the committed rate on its pricing page), Help Scout $0.75, Front from $0.05 a conversation, Freshworks $49 per 100 sessions. Zoho, ManageEngine, LiveAgent and SolarWinds bundle AI into the seat with no meter.

Does Macha work with HappyFox? No, and we'd rather say so than stretch. Macha runs on Zendesk, Freshdesk, Gorgias, Front, Intercom and HubSpot. Three of the ten platforms above are on that list, all on the customer support branch.

Which HappyFox alternative should you pick?

The right HappyFox alternative depends on which HappyFox you're replacing. On the IT branch, Jira Service Management is the strongest all-round swap and tops our rubric at 29 out of 30, ManageEngine ServiceDesk Plus is the cheapest complete option, Freshservice has the best evidence base and SolarWinds Service Desk wins on asset discovery. On the support branch, LiveAgent gives the most product per dollar, Zoho Desk the lowest price, Help Scout the least machinery, Freshdesk the best value with real depth, Zendesk the deepest governance and Front the best collaboration.

If you use both branches, staying is a defensible answer, and it is the one thing HappyFox does that nothing else on this page matches from a single vendor. Run the cost model on your own agent count before you compare headline prices, because the spread at ten agents is more than five to one. And if the desk is fine and only the AI is the problem, adding an agent layer to the one you already run is cheaper than a migration, starting with $50 of free usage and no credit card.

Sources: HappyFox pricing · Jira Service Management pricing · LiveAgent pricing · Freshservice pricing · Help Scout pricing · ManageEngine ServiceDesk Plus pricing · Freshdesk pricing · Zendesk pricing · SolarWinds Service Desk pricing · Front pricing · fin.ai pricing · Kayako pricing · Macha pricing